Nvidia Control Panel Constantly Crashes

[Slurpee12]

I just installed SLI GTX 970 GPUs. I uninstalled my AMD drivers, restarted, installed the Nvidia drivers, and restarted. However, whenever I go in to "Manage 3D Settings" the control panel crashes. I've reinstalled the display drivers 3 times, doing a complete fresh install the previous install. I want to disable all features that turn the display into a 3d rendering. It's like the old comic book red and blue display and it needs to go. How do I turn this off?

 

[10tacle]

Hi. Good choice of GPUs since I have the same! Have you used a video card driver program to entirely erase the AMD drivers? It needs to be done correctly because there can be some nasty leftovers from AMD drivers buried in Windows registry if not properly removed that can cause conflicts. And just doing a "clean" install of Nvidia drivers won't do the job. Using something like this:

http://www.guru3d.com/files-details/display-driver-uninstaller-download.html

 

[boju]

Hi, do you have any 3rd party software installed like msi afterburner, riva tuner you used with AMD? If so try uninstalling them.

Another thing you can try is uninstall current Nvidia drivers, and install your GPU's one at a time.

 

[Slurpee12]

I used the Display Driver Uninstaller already for the AMD drivers. That was the second thing I did after the first Nivida install didn't work.

I do have MSI Afterburner installed that I used to OC my 7950s. I'll uninstall it. I read that I can untick all of the 3D settings in the custom installation settings. I might just do that since I have no desire to play anything in 3D like that.

 

[boju]

How did you go Slurpee12?

 

[Slurpee12]

How did you go Slurpee12?

I've reinstalled drivers 4 times, every time using DDU. Still nothing has worked. I've contacted customer support and I've been given instructions on installing just the display driver and nothing else, then booting into normal windows and installing the rest of the drivers. I'll let you know how it goes.

 

[Slurpee12]

My case has been elevated to "tech support level 2."

 

[boju]

Have you tried installing one at a time?

Try that, maybe swap the cards around and installing one at a time.

And did remove Afterburner completely before installing drivers again at some point?

 

[Slurpee12]

Have you tried installing one at a time?

Try that, maybe swap the cards around and installing one at a time.

And did remove Afterburner completely before installing drivers again at some point?

I removed one of the cards, uninstalled the drivers, then reinstalled, and the error still occurred. Tech support said that it was not necessary to see uninstall again and try the other card because both cards run at 100% in game.
Removed Afterburner completely awhile ago.
Tech support (he was actually informed and knew what he was talking about) admitted that control panel has been known to crash if there are files whose names are too long. As a result, he instructed me to create a new user profile for Windows, uninstall the drivers again, and reinstall. The issue persisted so a long file name wasn't the issue. He thinks there's a registry error and or corruption, which is why he had to pass on the case to tech support level 2.

 

[boju]

What operating system are you using?

 

[boju]

Have a look here: http://forums.overclockers.co.uk/showthread.php?t=18563487

Use the tool by Microsoft to monitor nvcplui.exe, and according to the guy there should be able to spot the folder/file that is causing your crashes if it is this.

Long the lines of the support guy helping you, creating a new user account would in a sense create a fresh user account with no programs/files associated with the new account that could have been causing problems with your original account and Nvidia. Though some programs ask to install to all users so maybe just see, use the diagnostic tool and see if you can spot anything.

Why i asked which os you're using is if you're running an upgrade of Win10, UAC could be causing problems if left default, needing to run any program, drivers, driver sweepers in administrator otherwise UAC will prevent some changes to the system.

If your Win10 was an upgrade from 7/8.1, and you did have UAC turned off in prior os, Win10 would have set UAC on, possibly causing complications with driver sweeper programs etc. UAC on, run everything in administrator which requires to right click programs every time, or just turn UAC off.

Just speculation, need to go to work soon, so just wanted to put my thoughts forward if it may help.

 

[Slurpee12]

Have a look here: http://forums.overclockers.co.uk/showthread.php?t=18563487

Use the tool by Microsoft to monitor nvcplui.exe, and according to the guy there should be able to spot the folder/file that is causing your crashes if it is this.

Long the lines of the support guy helping you, creating a new user account would in a sense create a fresh user account with no programs/files associated with the new account that could have been causing problems with your original account and Nvidia. Though some programs ask to install to all users so maybe just see, use the diagnostic tool and see if you can spot anything.

Why i asked which os you're using is if you're running an upgrade of Win10, UAC could be causing problems if left default, needing to run any program, drivers, driver sweepers in administrator otherwise UAC will prevent some changes to the system.

If your Win10 was an upgrade from 7/8.1, and you did have UAC turned off in prior os, Win10 would have set UAC on, possibly causing complications with driver sweeper programs etc. UAC on, run everything in administrator which requires to right click programs every time, or just turn UAC off.

Just speculation, need to go to work soon, so just wanted to put my thoughts forward if it may help.

I did upgrade from Windows 7 to Windows 10. I was also thinking that the windows.old driver (if it still exists) could have been causing the errors because I had AMD drivers installed on windows 7. What is UAC? I'll try turning it off to see if that makes a difference.

Also, the directions that I found on the link that you provided were very vague. When you filter for that program, your're given upwards of 10,000 events that deal with that program. It's extremely difficult to pinpoint how to find when it crashed and what file was associated with the crash. I couldn't figure out how to use it.

 

[Slurpee12]

Have a look here: http://forums.overclockers.co.uk/showthread.php?t=18563487

Use the tool by Microsoft to monitor nvcplui.exe, and according to the guy there should be able to spot the folder/file that is causing your crashes if it is this.

Long the lines of the support guy helping you, creating a new user account would in a sense create a fresh user account with no programs/files associated with the new account that could have been causing problems with your original account and Nvidia. Though some programs ask to install to all users so maybe just see, use the diagnostic tool and see if you can spot anything.

Why i asked which os you're using is if you're running an upgrade of Win10, UAC could be causing problems if left default, needing to run any program, drivers, driver sweepers in administrator otherwise UAC will prevent some changes to the system.

If your Win10 was an upgrade from 7/8.1, and you did have UAC turned off in prior os, Win10 would have set UAC on, possibly causing complications with driver sweeper programs etc. UAC on, run everything in administrator which requires to right click programs every time, or just turn UAC off.

Just speculation, need to go to work soon, so just wanted to put my thoughts forward if it may help.

I did upgrade from Windows 7 to Windows 10. I was also thinking that the windows.old driver (if it still exists) could have been causing the errors because I had AMD drivers installed on windows 7. What is UAC? I'll try turning it off to see if that makes a difference.

Also, the directions that I found on the link that you provided were very vague. When you filter for that program, your're given upwards of 10,000 events that deal with that program. It's extremely difficult to pinpoint how to find when it crashed and what file was associated with the crash. I couldn't figure out how to use it.

 

[boju]

The idea i thought was when 3d manager crashed, look at the clock when that happened and search that process in that time frame. I've never used this program so could be more complicated than i thought.

UAC is security control,

User Account Control (UAC) is a feature in Windows that can help you stay in control of your computer by informing you when a program makes a change that requires administrator-level permission.

on default its left on medium i think which is enough to stop programs making changes to the system. I had a guy having trouble with Steam games saving to his hdd because of UAC. Youtube has tones of vids of how to disable it.

Its a possibility to rule out.

My guess is UAC is preventing your driver removal program from removing AMD completely. Not only AMD, but Nvidia clean installs too. Seeing how someone had trouble with steam, i have no idea how far UAC extends on default settings.

Some people aren't comfortable turning UAC off, it is a security measure after all, depends on the user. I hated having to give administrative permission to run programs properly so i've had it off ever since Win7 came out.

 

[Slurpee12]

The idea i thought was when 3d manager crashed, look at the clock when that happened and search that process in that time frame. I've never used this program so could be more complicated than i thought.

UAC is security control,

User Account Control (UAC) is a feature in Windows that can help you stay in control of your computer by informing you when a program makes a change that requires administrator-level permission.

on default its left on medium i think which is enough to stop programs making changes to the system. I had a guy having trouble with Steam games saving to his hdd because of UAC. Youtube has tones of vids of how to disable it.

Its a possibility to rule out.

My guess is UAC is preventing your driver removal program from removing AMD completely. Not only AMD, but Nvidia clean installs too. Seeing how someone had trouble with steam, i have no idea how far UAC extends on default settings.

Some people aren't comfortable turning UAC off, it is a security measure after all, depends on the user. I hated having to give administrative permission to run programs properly so i've had it off ever since Win7 came out.

Yes, I eventually figured out how to narrow it down to a couple thousand processes. Process monitor monitors every process every millisecond, if I'm not mistaken. So, when it all loads up and I filter the control panel .exe, it eventually stops refreshing. When it comes to that point, that's when I open the 3D settings tab. Out of nowhere, you will get thousands of processes in an instant. There's a process for every millisecond the program hangs, windows explorer in the background to close the program, the error message, etc. I found it impossible to use, and there is no video tutorial, hell even a written tutorial, on how to delete the file. I could be doing something wrong, who knows.

As for UAC, it isn't that much of an issue. I could turn it off, use DDU for AMD and Nvidia drivers, reinstall Nvidia drivers, check to see if it worked, then turn it back on. I'll try that and report back.

 

[Slurpee12]

No dice, disabling UAC did not work. Still waiting for a response from tech support level 2.
I never had such an issue from AMD. If the rep acknowledged that the program crashes to a large file name, then why hasn't Nvidia addressed this issue? Perhaps I should've gotten the 390s instead...

 

[boju]

After upgrading to Win10, seeing you still have windows.old still on your system i gather you haven't done a reset or fresh install?

Have a look under System recovery, there is a Reset option which allows Win10 to reconfigure itself keeping most applications of yours. In the description, (paraphrasing) explains if your system isn't running well to do a reset.

Fresh installs following an upgrade is highly advised. Tech support will tell you the same if they knew you upgraded to Win10.

 

[Slurpee12]

After upgrading to Win10, seeing you still have windows.old still on your system i gather you haven't done a reset or fresh install?

Have a look under System recovery, there is a Reset option which allows Win10 to reconfigure itself keeping most applications of yours. In the description, (paraphrasing) explains if your system isn't running well to do a reset.

Fresh installs following an upgrade is highly advised. Tech support will tell you the same if they knew you upgraded to Win10.

I've done a search on my computer and Windows.old is nowhere to be found... Strange, as I never deleted it myself. Maybe it auto deleted after a certain time after the upgrade?
I'll look at the reset option.