[SOLVED] Nvidia driver 417.71 no working properly on Asus MG278Q

SotirMarius

Reputable
Sep 25, 2014
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4,530
Hello guys,

I come with a problem that I am trying to fix since the launch of the driver.
As you all already know the new nvidia driver 417.71 has been launched. Gsync is now enabled for freesync displays.
I am using a Asus MG 278Q monitor with freesync. This monitor is part of the 12 Certified monitors by Nvidia.
All good on this part, the second I install the driver with ASync/Freesync enabled at some point almost the end the my pc will completely freeze.
Hmmm ook, I found a workaround, if I disable Async and try to install it, nothing happens, the installation works successfully.
Here comes the real problems, sometimes Async works without any problems when launching windows, however I encounter 3 big issues not all in the same time:
1. My monitor only displays exact half of my screen (left side is being displayed right side is completely black)
2. Similar to point 1 buuut the right side is frozen.
3. Everything is fine for around 15 seconds until my pc freezes.

My troubleshooting steps:

1. Used DDU to clean the driver and freshly install it on my PC
2. Reinstalled my OS.
3. Tried all the DP ports on GPU.
4. Used a different DP cable.
5. Tested the monitor to my xbox one S which has enabled the freesync function and there are no issues.

My PC specs:
CPU: Intel i5 4590
MOBO: AsRock h97 pro 4
GPU: Gigabyte G1 GTX 1070
RAM: Hyper X Fury blue 1600Mhz
Monitor: Asus MG278Q

If you have any suggestions please do let me know because I don't know what to do.
Probably is happening because of the driver but...one of my friends is using the same monitor and he does not have any problems.
 
Solution
After doing some more research i was able to find out where the issue was encountered.
It seems that a Windows service was crashing almost everytime. The service that I am talking about is the drivers specific service. It seems that there was an issue with it since 2017. IF you will upgrade your windows to the latest windows version (1803) this issue will not be encountered anymore ( I am referring to the freezing part) However you will still encounter the half screen issue which as a workaround you can close/open your change your resolution.

SotirMarius

Reputable
Sep 25, 2014
27
0
4,530
After doing some more research i was able to find out where the issue was encountered.
It seems that a Windows service was crashing almost everytime. The service that I am talking about is the drivers specific service. It seems that there was an issue with it since 2017. IF you will upgrade your windows to the latest windows version (1803) this issue will not be encountered anymore ( I am referring to the freezing part) However you will still encounter the half screen issue which as a workaround you can close/open your change your resolution.
 
Solution