Nvidia driver crash error

[pratikgupta1996]

Hello,
From last 2-3 days, i am not able to play FIFA 18 and GTA 5 on my laptop.
I Have HP laptop (AU134TX) with 4 GB DDR3 Nvidia 940 MX graphics.

Whenever i start the game the start screen of game appears and then an error pops up , the error is :-

DirectX Function "GetDeviceRemovedReason" failed with DXGI_ERROR_DEVICE_HUNG.GPU:"", Driver:38792. This error is usually caused by the graphics driver crashing; try installing the latest drivers.Also, make sure you have a supported graphics card with at least 1024 MB VRAM.

GTA 5 also showed some such kind of error.

The last windows 10 update was there on 11th Oct 2017 and after this update only i have started facing errors.
I have latest graphics driver installed.

so please someone tell me what is the problem exactly.

 

[Colif]

Give this a try:

http://www.tomshardware.com/faq/id-2767677/clean-graphics-driver-install-windows.html

 

[pratikgupta1996]

Give this a try:

http://www.tomshardware.com/faq/id-2767677/clean-graphics-driver-install-windows.html

I have already tried this, but it didn't worked.

 

[Colif]

Did you update drivers from nvidia or Windows update? try the other source if you only did one of them, i had problems with drivers a few weeks ago and swapped to Windows update versions.

it seems to afflict many EA games, see if anything here helps: http://www.answer.ea.com/t5/Dragon-Age-Inquisition/DirectX-function-GetDeviceRemovedReason-failed-with-dxgi-error/td-p/4008007

 

[pratikgupta1996]

Did you update drivers from nvidia or Windows update? try the other source if you only did one of them, i had problems with drivers a few weeks ago and swapped to Windows update versions.

it seems to afflict many EA games, see if anything here helps: http://www.answer.ea.com/t5/Dragon-Age-Inquisition/DirectX-function-GetDeviceRemovedReason-failed-with-dxgi-error/td-p/4008007

I uninstalled the last cumulative update of windows 10, then used "display driver uninstaller" to remove nvidia drivers and stopped windows from updating drivers. Then i downloaded latest driver from nvidia website and installed it. Now everything got fixed. Games are working again without crashing..
Thanks though.