First let me apologize, I don't post here often, please let me know if I need to move this thread if this is the wrong section.
The System:
I built a computer about a decade ago and have been incrementally adding on to it since, upgrades here and there. The most recent upgrade was back in March, where I replaced an old i5 4690k with one of the new Ryzen cpu's. So that also ofcourse meant new motherboard, RAM, and I threw in a NVME SSD for fun. Ever since March the computer has ran just fine with none of the issues described below until about 3 weeks ago.
PCPartPicker Part List
CPU: AMD Ryzen 7 3700X 3.6 GHz 8-Core Processor ($289.99 @ Amazon)
CPU Cooler: Noctua NH-D15 82.5 CFM CPU Cooler ($89.95 @ Amazon)
Motherboard: Asus TUF GAMING X570-PLUS (WI-FI) ATX AM4 Motherboard ($189.99 @ B&H)
Memory: G.Skill Ripjaws V 16 GB (2 x 8 GB) DDR4-3600 CL16 Memory ($76.98 @ Amazon)
Storage: Samsung 860 Evo 500 GB 2.5" Solid State Drive ($69.98 @ Amazon)
Storage: Samsung 860 Evo 1 TB 2.5" Solid State Drive ($139.93 @ Amazon)
Storage: Crucial P1 1 TB M.2-2280 NVME Solid State Drive ($104.99 @ Adorama)
Video Card: MSI GeForce GTX 1070 8 GB Video Card ($639.00 @ Amazon)
Case: Fractal Design Define R5 ATX Mid Tower Case ($123.99 @ Amazon)
Power Supply: SeaSonic 750 W 80+ Gold Certified Fully Modular ATX Power Supply
Total: $1724.80
Prices include shipping, taxes, and discounts when available
Generated by PCPartPicker 2020-09-01 13:21 EDT-0400
The Issue and Symptoms:
So, whenever I have Nvidia drivers installed, my computer will crash and reboot intermittently and frequently. There have been some days where it plays fine all day long only for it to then start crashing. Before the crash and reboot the gpu drivers will crash and recover, so my screen will go black, and then I'll see some strange artifacting. If they recover then it will be caught in a loop with video drivers crashing about every 5 to 10 seconds before my pc just suddenly powers off and reboots. I do not get anything significant in Event Viewer other than Event ID 41 which only says the system suddenly lost power. Every now and then I've gotten a blue screen that says Internal video scheduler error.
Once it reboots for the first time. it will struggle hard after that, frequently crashing video drivers and rebooting immediately after logging into Windows. After a few crash and reboot loops, it will even have trouble posting and just sit on a black screen until I force power off with the power button.
Nothing in particular seems to trigger the crashing, though it does seem to happen the most when playing a game or watching youtube videos or just general web browsing. Stress testing and putting the hardware under load does not seem to trigger the issue.
Uninstalling video drivers makes all symptoms vanish.
Troubleshooting I've Done:
For now let me say that I am almost certain this must be a software related issue, I have exhausted myself for the past 3 weeks troubleshooting hardware and I've found it all to be good. But I am happy to take other suggestions, willing to try anything to get this to work. The thing that makes me further believe this issue is stemming from Nvidia software is because I swapped my GPU with my brother. So he is currently using my GTX 1070 and I am working with his AMD RX 570. The 1070 works fine in his system and and the 570 works fine in mine. No more crashing, no more rebooting (at least not yet, I've been using it for about 24 hours now)
Now for the things I've done:
I've tried quite a few things in the past few weeks so there may be more I need to add to the list above but it is what comes to mind for now. The only thing I have not truly been able to troubleshoot is the 3700x as I do not have another am4 cpu, however it seems to be working flawless right now as I have the rx 570 installed, it does not seem to be a faulty cpu, and all other pc components work just fine in another system. The only thing I feel like I can be certain of is that the issue is coming from Nvidia drivers. Its also just mind boggling to me that this can only happen while drivers are installed, and after all the hardware troubleshooting I've done it yells at me that its a purely software related issue.
I am at my wits end and seriously debating going back to Intel.
Thanks for any insight and let me know if I can provide more information.
The System:
I built a computer about a decade ago and have been incrementally adding on to it since, upgrades here and there. The most recent upgrade was back in March, where I replaced an old i5 4690k with one of the new Ryzen cpu's. So that also ofcourse meant new motherboard, RAM, and I threw in a NVME SSD for fun. Ever since March the computer has ran just fine with none of the issues described below until about 3 weeks ago.
PCPartPicker Part List
CPU: AMD Ryzen 7 3700X 3.6 GHz 8-Core Processor ($289.99 @ Amazon)
CPU Cooler: Noctua NH-D15 82.5 CFM CPU Cooler ($89.95 @ Amazon)
Motherboard: Asus TUF GAMING X570-PLUS (WI-FI) ATX AM4 Motherboard ($189.99 @ B&H)
Memory: G.Skill Ripjaws V 16 GB (2 x 8 GB) DDR4-3600 CL16 Memory ($76.98 @ Amazon)
Storage: Samsung 860 Evo 500 GB 2.5" Solid State Drive ($69.98 @ Amazon)
Storage: Samsung 860 Evo 1 TB 2.5" Solid State Drive ($139.93 @ Amazon)
Storage: Crucial P1 1 TB M.2-2280 NVME Solid State Drive ($104.99 @ Adorama)
Video Card: MSI GeForce GTX 1070 8 GB Video Card ($639.00 @ Amazon)
Case: Fractal Design Define R5 ATX Mid Tower Case ($123.99 @ Amazon)
Power Supply: SeaSonic 750 W 80+ Gold Certified Fully Modular ATX Power Supply
Total: $1724.80
Prices include shipping, taxes, and discounts when available
Generated by PCPartPicker 2020-09-01 13:21 EDT-0400
The Issue and Symptoms:
So, whenever I have Nvidia drivers installed, my computer will crash and reboot intermittently and frequently. There have been some days where it plays fine all day long only for it to then start crashing. Before the crash and reboot the gpu drivers will crash and recover, so my screen will go black, and then I'll see some strange artifacting. If they recover then it will be caught in a loop with video drivers crashing about every 5 to 10 seconds before my pc just suddenly powers off and reboots. I do not get anything significant in Event Viewer other than Event ID 41 which only says the system suddenly lost power. Every now and then I've gotten a blue screen that says Internal video scheduler error.
Once it reboots for the first time. it will struggle hard after that, frequently crashing video drivers and rebooting immediately after logging into Windows. After a few crash and reboot loops, it will even have trouble posting and just sit on a black screen until I force power off with the power button.
Nothing in particular seems to trigger the crashing, though it does seem to happen the most when playing a game or watching youtube videos or just general web browsing. Stress testing and putting the hardware under load does not seem to trigger the issue.
Uninstalling video drivers makes all symptoms vanish.
Troubleshooting I've Done:
For now let me say that I am almost certain this must be a software related issue, I have exhausted myself for the past 3 weeks troubleshooting hardware and I've found it all to be good. But I am happy to take other suggestions, willing to try anything to get this to work. The thing that makes me further believe this issue is stemming from Nvidia software is because I swapped my GPU with my brother. So he is currently using my GTX 1070 and I am working with his AMD RX 570. The 1070 works fine in his system and and the 570 works fine in mine. No more crashing, no more rebooting (at least not yet, I've been using it for about 24 hours now)
Now for the things I've done:
- Uninstalled video drivers with DDU
- Rolled back up to 10 versions of video drivers, some of them choosing a clean install with the driver only / no geforce experience
- Clean install of Windows (several times, on multiple drives)
- Rolled back to Windows 10 Version 1909 as I read online that this was more stable
- Replaced PSU with a known working one, both work fine in other systems and the issue persists here.
- Replaced GPU with a gtx 1050, both the 1070 and 1050 work in other systems but the issue persists here and I can recreate the same crashing with the 1050 as it is also using Nvidia's drivers
- As I've mentioned above, I also swapped my 1070 with my brothers rx 570. I'm currently using it seems like the issue is resolved, however, the 1070 is fine, it works well in other systems. This would lead me to further believe the issue is with the Nvidia software not agreeing with my system in some way.
- Replaced RAM with known working sticks. Also ran memtest for several passes as well as trying 1 stick in each slot. All of my memory modules work fine in another system.
- Replaced the motherboard completely as my last ditch effort was the blame a faulty motherboard, this did not resolve the issue.
- Replaced motherboard/cpu/ram with my old i5 and ddr3 RAM from before my upgrade in march. This has resolved the issue, the psu and gpu work happily with my old components just as it did for the past few years.
- Symptoms do not occur under load. Prime95, furmark, occt do not cause the issues and cpu and gpu are not overheating.
- Disabled Vsync, Gsync, Altered between between different power management options.
I've tried quite a few things in the past few weeks so there may be more I need to add to the list above but it is what comes to mind for now. The only thing I have not truly been able to troubleshoot is the 3700x as I do not have another am4 cpu, however it seems to be working flawless right now as I have the rx 570 installed, it does not seem to be a faulty cpu, and all other pc components work just fine in another system. The only thing I feel like I can be certain of is that the issue is coming from Nvidia drivers. Its also just mind boggling to me that this can only happen while drivers are installed, and after all the hardware troubleshooting I've done it yells at me that its a purely software related issue.
I am at my wits end and seriously debating going back to Intel.
Thanks for any insight and let me know if I can provide more information.