"NVIDIA Windows Kernel Mode Driver, Version 347.52 stopped responding and has successfully recovered."

leononfire

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Jul 26, 2014
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That's the error message that pops up if i'm lucky enough to have it recover.

Basically, I started having this problem about 3 days ago when I was playing war-thunder. My computer completely froze and I ended up having to manually turn it off. Afterwards, I spent about 5 minutes trying to get it back on (When I tried turning it on, it would either shut back off withing 3 seconds and try again, or start up without anything being displayed on the screen).

This exact scenario has been repeated whenever I play video-games (strangely, it doesn't happen when I'm simply browsing the internet, it may have something to do with video games being more heavy on the gpu). So far, I've tried completely wiping my PC of malware and viruses (even more strange, this actually worked for about a day), checked for an update, rolled back my driver, under-clocked my gpu (I read that has helped some people with a similar problem on another forum), and re-installed my driver, all to no prevail.

And this, my friends, is why I stand before you. I cannot play any video game, and I've tried everything I can think of. I would be extremely tankful if anyone here can provide any solutions or advice that they have. Perhaps a more stable driver version? At this point I'll take pretty much any advice I can get, as long as it's not something bogus.

These are my specs if they might help out
CPU: i7-3770 at its base clock of 3.40GHz
GPU: Nvidia Geforce GTX 660 at it's base clock (I reverted it back)
Memory: 16 GB
OS: Windows 7 64-Bit
Nvidia driver version: 347.52
P.S.: This PC in question is an Aleinware x51
(please don't tell me about how it's a waste of money, I already know xD)

EDIT: Right after posting this I've looked around this forum in particular and have seen people with the similar, but not exact, problem I have. Others have said they experience game freezes and crashes, and that their system has recovered from it. I, on the other hand, rarely have my system recover, it usually completely freezes which required me to hardboot. I'd say only 1 out of every 10 crashes does my system completely recover.
 
Solution
Few things to look at then, if your system freezes when playing any game but runs ok in windows.

The first, check the temps of the card sat in windows at Idle.
Then test it when playing any game.
If it looks like it`s getting very hot, then a clean of the graphics card will need to be done, likely cause dust build up between the fan and the cooler of the gpu. blocking air flow. If you have had the system for a year or more ect.

The second one well since the card uses more power when playing a game, and only seems to freeze when doing so. The power supply in the case may be dying depending on its age.

A tip of telling the Nvidia card is getting too hot is also you will notice when playing a game the frame rate drops or you get a slow...
Few things to look at then, if your system freezes when playing any game but runs ok in windows.

The first, check the temps of the card sat in windows at Idle.
Then test it when playing any game.
If it looks like it`s getting very hot, then a clean of the graphics card will need to be done, likely cause dust build up between the fan and the cooler of the gpu. blocking air flow. If you have had the system for a year or more ect.

The second one well since the card uses more power when playing a game, and only seems to freeze when doing so. The power supply in the case may be dying depending on its age.

A tip of telling the Nvidia card is getting too hot is also you will notice when playing a game the frame rate drops or you get a slow down. This is due to the GPU of the card clocking down to reduce heat. If the card gets too hot as a safe guard the graphics driver will terminate, leaving a black screen and a freeze of the system. Basically the heat or temp of the Gpu is getting so hot the gpu will fry, all video drivers have this safe guard to protect the Gpu. Hope this answers your question and solves the problem.

Often why the error report comes back as the nvidia driver stopped or terminated.

Is one or the other, Heat- card needs a clean. Or the power supply in the system may need to be replaced if of two or three years old.
 
Solution
I don't think it's heat because my game usually crashes less than 10 minutes in game and I get normal frames until it crashes, plus those things usually build up over time and this is a very abrupt problem. Though I was thinking about the power being an issue, though I don't really know how to check that, any tips? Thanks for the answer! 😀
 
Well ask the question on how old the system is, If you say had it about two or three years.
Then it can be the PSU at fault. I mean PSU degrade slowly, And the freezing becomes more frequent as time passes.

I guess the only way to test that, is to borrow a PSU, of a good brand enough to power your system and see how it does you know if it becomes stable then you have your answer.

Saying that since you have an Alienware your PSU may be a custom job to go with the case. meaning it may not be a standard form factor but made around the Alienware case just as a thought. It`s a pain because it`s harder to get a replacement so it will fit right in the tower.
 
My PC isn't too old, about a year. But the more I think about it the more it seems like it involves power. Anything on the software side or something really basic I might be missing?
 
I would not say so, I mean I have seen it a lot of time over the twenty years plus of doing Pc repairs/ fault finding.

And I have to say it comes down to heat, the card needs a dust out.
Or the power supply due to age. There is no finite time when a PSU can decide to clap out.
That`s why I go about it on age and how much power up time it`s had ect like is it on 24/7 for you, 8 hrs a day.

I would if you can test the PSU if you have a good friend willing to lend you one for a few hours to test, if the system becomes stable, that way your not spending money you don`t need to I always keep a few spare PSU.

But have borrowed a friends to test if the working one in the system is failing, or becoming unstable in some way. If it is it`s likely related to the 12v power rails, since that is what drives the power to the graphics card and the 12v needed for the mobo.
If the problem started only a few days or weeks ago, and you can remember if you installed any software or drivers ect.
You can always rollback windows to another date before it using windows restore, if it does not bother you loosing something that was installed after the dated restore point.
 
Well, it seems the system restore didn't work so i'll look into the PSU issue. I guess I can look around the web and my computer to see if I can find any solutions in the mean time. Thanks for the help, I really appreciate it.
 


 
Check out the NVidia forums. Loads of people are having the exact same issues with the latest drivers, going as far back as yours. According to NVidia's own staff 353 in particular is having major issues with Chrome and constantly failing. If your hardware looks fine, then it's no doubt just an issue many others are experiencing, myself included. NVidia's fault, not the GPU.
 
SPECS: i7 950 at 3.2ghz, 6GB Gskill ripjaws gaming ram, OCZ Vector 256GB SSD, NVidia GTX 470 GPU, 750Watt PSU
WINDOWS: 7 64bit pro.

Hello All

I have had this exact same problem over the past few days.

I was using the Nvidia 247.52 driver for a few months now since it came out, and all of a sudden last week my PC would at random times (mostly during gaming or watching video) crash, the screen would go black like on standby (Sumsung 24inch monitor btw) and my graphics card fans would Max out until eventually I had to hardboot the PC. I then thought it was a driver problem (because with Nvidia it usually is!) and so I updated my driver to version 353.62, hoping it would fix my crashes. Once I had this driver installed, the PC continued to randomly crash, "seemingly" more frequently (although not more frequently compared to the previous driver, as I never had enough time to judge before i did the driver update). Then after a random crash on Tuesday evening, My PC screen stayed black after the WINDOWS STARTUP SCREEN. I tried restarting to see whether the screen would pickup after startup, but it just kept turning "Black", even though I could sense windows booting in the background.

I then booted in Safe-mode, and uninstalled the Nvidia drivers, including the DirectX, and then rebooted hoping that the standard onboard graphics would kick in and I would finally be able to see something on my screen after the windows startup screen. After the restart, It managed to startup my desktop with the standard onboard graphics thankfully! and so my next plan was to try revert back to an Older more stable driver to see whether the newer drivers were the problem. I installed driver version 314.22, and rebooted, ONLY TO FIND THE PROBLEM CAME STRAIGHT BACK AFTER REBOOTING! Now with the problem persisting, I read up on many forums that it could be the PSU not supplying enough power to the GPU when the GPU is under load, and so then I went into my BIOS to check my Voltages. All my voltages, 3V, 5V and 12V rail readings seemed to be stable, and I did leave the bios open for a while to see whether they would fluctuate, and after a while of observing they all seemed fine.

After checking my PSU in my BIOS, I wouldve ideally wanted to check the Voltages using a multimeter, but I was strapped for time so instead I decided to rather try and reformat my PC to see whether it wasnt just the Nvidia Drivers which had somehow gotten corrupted. So last night after the reformat, All seemed fine, until I did the first windows update where Windows update downloaded a recommended nvidia driver, namely version 247.52, again.

After the windows update required my PC to restart due to the updates, I waited to see whether after rebooting, the system would be stable. knowing that this was a newer driver again, I prayed it would be stable. After about 30mins of running, windows seemed to be working with the newer driver, until I did get one random crash where my GPU maxed out and I had to hardboot again. But after hardbooting, windows actually finished doing some updates and since then I havent had another crash.

Im still apprehensive about this problem as even after a reformat I still managed to get one crash, and this makes me think even more that it could be the PSU starting to packup. I cannot be sure though what the root cause of this problem is , but i hope my detailed experience will help people identify and relate to this same problem.

I would really appreciate any advice on a legitimate Fix, or just any advice to further isolate the problem and help narrow it down.

Many thanks to those who read my post, and hopefully we can try and solve this matter.
 
So I managed to Solve the problem!!!!!!!!!!

It was my GFX card that was old and Dying 🙁 It was a really solid card, but I guess 4 and 1/2 years of good use was enough for my Nvidia gtx 470. I replaced it with a friends AMD 6870 and now my PC is running stable and has been so over the past two days. Lets hope all things stay good and well now, which they will because im sure it was the card. :)

A recommendation though for all others who trouble shoot this problem is to first make sure that the problem doesnt ly with your PSU (Power Supply). I made sure I first tested if my PSU was faulty by measuring the voltages with a multi-meter, and then also double checking the values in the BIOS. Also, make sure your PC is DUST FREE! Take the time to give your computer a good cleaning while you rectify your problem, because cleaning might just solve it altogether! especially cleaning out the dust from your GPU. My GPU is unrecoverable because it Died, but your might just be dirty, so double check that too.

Otherwise a reformat AND gfx card change, were the answer to my problems.

And one final thought, All the time i had this Nvidia card, I constantly had Driver issues. In the future I will be buying AMD....