The thing is, if a gamer hard wired on their desktop or gaming laptop (which do usually still have ethernet) ... then what do they need the streaming service for?
Nvidia's current minimum requirement of a PC on Wifi 5 and above is a pretty significant limiting factor - it pretty much rules out the majority of public and hotel wifi connections that people on a secondary or work laptop will encounter while away from their primary PC at home.
Are there many gamers out there who have a low-end PC with good internet and a library of owned games, but don't have better ways to play? There's gamers who's gaming PCs used to be good but have gone obsolete, I can't help but think Nvidia could make more money than $60/year by getting them back into the cycle of buying $300+ GPUs.
Is there even a point to using it around the house, like on a TV if you have a good PC in the other room that you don't want to sit at? I thought Nvidia has a thing where you can stream local games from your PC without buying into a service. I thought that was what the Shield was originally for.
I'm not really sure about that, but I am sure that Nvidia is going to try to get this working for as many people as possible, as quickly as they can.
I'm not disagreeing with you on any of that, and you're trying to prove a point that I am agreeing with. My statement is no matter what problem you may end up having in regards to ANYTHING over the internet, one of the first questions they will ask is if you are connected wirelessly, or wired connection. If you tell them wireless, they will tell you to try a wired connection. If you say you do not have one, they will probably limit the amount of support based on that fact. Too many variables, no matter what you claim about how great your wifi is, it will never be as stable, or reliable, or as fast as a wired connection.
What kind of router is it?
What kind of wifi card is it? (there are many different versions of "AC")
How many devices are connected to the WiFi?
How far away are you from the router? If you're using a mesh network, is the hot spot wired or wireless as well?
Microwaves, radios, cell phones, electronics, florescent lights, etc, etc, etc.
Personally, I think it was wrong to write a negative review where the complaint was about connection reliability without troubleshooting 101.