[SOLVED] NVMe m.2 SSD crap speed on new, unused HP laptop - SOLVED

[tarmiricmi]

Hello,
I have a HP Notebook -15-db1041nm, specs here.

It supposedly has a NVMe m.2 SSD, Kioxia KBG40ZNV256G.
That SSD apparently gives this performance (ca. 1900 mbs read/ 1100 write).

I tested it with Crystal Disk Mark (latest version, default settings), and got this result (450/380 mbs):

I have Bitlocker on it, but I have same on my other PC with 7 year old 2.5" SSD which gives better test results.
All drivers on laptop are updated, no conflicts issues etc. BIOS shows no configurable options regarding storage.

What is up with that?! I should be having Mustang but getting crappy El Torino instead

Any suggestions?

 

[rgd1101]

more than half full.
delete everything and test with a empty ssd

 

[tarmiricmi]

more than half full.
delete everything and test with a empty ssd

Here are the results of my old 2.5" SATA SSD, with same capacity and similar data occupancy and same configuration (bitlocker). Both are system drives. Could the data on that NVMe cause such drop of performance? I somehow doubt it. The older disk is much closer to the specifications (it was 500/500 or something along those lines).

 

[SkyNetRising]

What is up with that?!

Can you show screenshots from Disk Management and
Device Manager - disk drives and storage controllers sections expanded?

 

[tarmiricmi]

Can you show screenshots from Disk Management and
Device Manager - disk drives and storage controllers sections expanded?

Sure, here it goes:

I've researched a bit on the HP support site, there are multiple complaints about the stock SSD the HP preinstalls but still according to the specs of that OEM NVMe SSD it should perform way better...

I basically get the SATA port speeds, a far cry from the NVMe

 

[Bob.B]

Hello,
I have a HP Notebook -15-db1041nm, specs here.

It supposedly has a NVMe m.2 SSD, Kioxia KBG40ZNV256G.
That SSD apparently gives this performance (ca. 1900 mbs read/ 1100 write).

I tested it with Crystal Disk Mark (latest version, default settings), and got this result (450/380 mbs):

Actual picture of SSD inside laptop:

I have Bitlocker on it, but I have same on my other PC with 7 year old 2.5" SSD which gives better test results.
All drivers on laptop are updated, no conflicts issues etc. BIOS shows no configurable options regarding storage.

What is up with that?! I should be having Mustang but getting crappy El Torino instead

Any suggestions?

Show a screenshot from crystaldiskinfo for the m.2.

 

[tarmiricmi]

Show a screenshot from crystaldiskinfo for the m.2.

Sure, here it is:

 

[Bob.B]

Sure, here it is:

And there is your reason......pcie 1.0x2.

 

[tarmiricmi]

And there is your reason......pcie 1.0x2.

Something is very wrong there as the disk itself surely supports much faster data rates.
On the other hand the connector can't be only pcie 1.0x2 as this is the technology from the 2005 or something like that.

Could it be that something is limiting the disk from using newer standard? This laptop is from 2020. and is simply not possible to have such limitations.

 

[Bob.B]

Something is very wrong there as the disk itself surely supports much faster data rates.
On the other hand the connector can't be only pcie 1.0x2 as this is the technology from the 2005 or something like that.

Could it be that something is limiting the disk from using newer standard? This laptop is from 2020. and is simply not possible to have such limitations.

Try reseating the m.2 in the slot see if it makes a diff.

Try moving the m.2 to a different machine see if the problem follows.

 

[SkyNetRising]

On the other hand the connector can't be only pcie 1.0x2
Could it be that something is limiting the disk from using newer standard?

Drive is PCIE 3.0 x4,
but connection to motherboard is PCIE 1.0 x2

Check BIOS for M.2 slot options.

 

[tarmiricmi]

BIOS is crap, can't configure anything except boot order and some unimportant stuff:

This probably means that replacing the SSD won't do any good. There is some issue with those HP 15-crap laptops regarding PCIE speed which is probably deliberately capped and non-configurable.

Same issue here. Not solved. HP lies about specifications.

Excerpt from the tech documentation:

And for a M2.SATA drives:

So basically the drive is NVME but with 15-year old data rate which the user CAN'T change/manage.

 

[Pextaxmx]

is your BIOS version up to date?

even if you cannot fix the issue, the SATA-like speed on a laptop will hardly be a problem. I personally prefer SATA drives over NVMe for better driving range (battery life)
I believe your drive will sip less energy in PCIE 1 mode.

 

[tarmiricmi]

is your BIOS version up to date?

even if you cannot fix the issue, the SATA-like speed on a laptop will hardly be a problem. I personally prefer SATA drives over NVMe for better driving range (battery life)
I believe your drive will sip less energy in PCIE 1 mode.

Update got it sorted:

Crappy HP software can update only drivers but not BIOS (nor at least detect that there is newer version and display info about it), so one has manually to do it. New BIOS version is non-configurable as previous.

Up till now can't notice any speed increase which may be due to the only 8 GB of RAM (-2 for GPU).

This issue is now solved, thanks all for their insight

 

[Pextaxmx]

Your SSD has newer version of FW as well (HP01AE00 ) on HP website
https://ftp.hp.com/pub/softpaq/sp114001-114500/sp114056.exe

 

[tarmiricmi]

Your SSD has newer version of FW as well (HP01AE00 ) on HP website
https://ftp.hp.com/pub/softpaq/sp114001-114500/sp114056.exe

Thanks man, I've applied it as well. Previously tried Kioxia own software, it won't recognize their own drive