[SOLVED] NVMe M.2. SSD not showing up in BIOS for ASUS Laptop

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Jun 4, 2020
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Hi All,

Since my ASUS N751JX laptop started to get a little slow, I decided to update it with a SSD drive instead of the current HDD. I chose the Samsung 970 EVO NVMe M.2. drive, as this is supposed to be a future proof option.

I connected it to my motherboard in the M.2. slot with my HDD still in place. Windows does recognize it, as i can see it in the file explorer. So to my knowledge, in that case the SSD is supported as it is recognized. After that I have downloaded a windows image on a USB stick, and disconnected my HDD. Upon reboot, the SSD doesn't show in the BIOS. When inserting the USB, i am able to instal windows on the drive. When it finished, i pulled out the USB and rebooted. However, that brings me directly to the BIOS where again, the SSD isn't showing up and thus i can't boot windows from it.

I tried the solution provided in another thread (link):

If you are using Windows 10 and your drive showing up in Windows but not in BIOS then there is a feature to fix errors present on the SSD as follows:
  1. Go to This PC and right-click on the SSD drive and select its Properties
  2. Click the Tools tab and then select the Check button under Error-checking
  3. If the ‘Error Checking’ dialog box reports no errors click Cancel or else click Scan Drive
  4. If no error is found again, then click Cancel
  5. If the ‘Error Checking’ dialog box reports repair this drive, then click Repair drive
Follow the above steps & see if that fix the issue.

This didn't work for me.

Is my motherboard (according to SiSoftware it's name isN751JX) just not supporting booting from a M.2. NVMe drive? What could be the problem here?


Many thanks for any help here...

Best Regards,Remi

For details, here is an extract from SiSoftware:

SiSoftware Sandra

Computer
Manufacturer : ASUS
Model : N751JX
Version : 1.0
Serial Number : F3N0BC0****
ID : EF6D628A-D64D394D**
SKU Number : ASUS-NotebookSKU

Chassis
Manufacturer : ASUS
Type : Notebook
Can be locked : No
Version : 1.0
Power Cord(s) : 1
Serial Number : F3N0BC0****
Asset Tag : ATN12345678901234567
Boot-up State : Safe
Power State : Safe
Thermal State : Safe
Security State : External Interface Locked-out

Mainboard
Manufacturer : ASUS
Multi-Processor (MP) Support : No
Model : N751JX
Type : Mainboard
Version : 1.0
Serial Number : BSN1234567**
Asset Tag : ATN12345678901234567
Location in Chassis : MIDDLE

Mainboard Properties
Removable : No
Replaceable : Yes
Hot Swap : No

On-board Devices
VGA : Video Adapter (Enabled)
GLAN : Ethernet Adapter (Enabled)
WLAN : Ethernet Adapter (Enabled)
Audio CODEC : Sound Adapter (Enabled)
SATA Controller : SATA (Enabled)
USB 2.0 Controller : Other (Enabled)
USB 3.0 Controller : Other (Enabled)
SMBus Controller : Other (Enabled)
Card Reader : Other (Enabled)
Cmos Camera : Other (Enabled)
Bluetooth : Other (Enabled)

Chipset
Model : ASUS Core4 (Haswell) DRAM Controller
OEM Device Name : Intel Core4 (Haswell) DRAM Controller
Revision : A7
Bus : CSI (Quick Path)
Front Side Bus Speed : 100MHz
Width : 20-bit / 20-bit
HTT - Hyper-Threading Technology : Yes
Maximum Bus Bandwidth : 400MB/s
Maximum Power : 3.40W

System Bus(es) on Hub 1
Version : 2.30
System Bus 0 : PCI
System Bus 1 : PCIe 3.0 x16 2.5Gbps
System Bus 2 : PCIe 2.0 x1 2.5Gbps
System Bus 3 : PCIe 2.0 x1 2.5Gbps
System Bus 4 : PCIe 2.0 x1 2.5Gbps
System Bus 5 : PCIe 2.0 x4 5Gbps

Disk Controller
Model : ASUS ICH80 (Lynx Point) 6-Port SATA AHCI Controller
OEM Device Name : Intel ICH80 (Lynx Point) 6-Port SATA AHCI Controller
Interface : SATA
Revision : A6
Specification : 1.10
Maximum SATA Mode : G3 / SATA600
Channels : 1
In Use Channels : 1, 100%
Port : G1 / SATA150

Disk Controller
Model : Samsung NVMe SSD Controller SM981/PM981
OEM Device Name : Samsung NVMe SSD Controller SM981/PM981
Interface : Flash
Revision : A1
Specification : 1.3
Native Page Size : 4kB
 
Jun 4, 2020
2
0
10
doesn't support nvme drive. they started around 6th gen intel.

Ok - that's clear. Could you still explain me why it does show up under 'this pc' and I am able to store data on it when running windows from my old HDD? Does this mean that my motherboard only doesn't support booting from the NVMe drive, but it does allow it to be used as storage?

Thanks for the clarification.
 
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