[SOLVED] NVMe SSDs detected by BIOS, Linux... but not Windows 10

[LuciusSnow]

Hello all,

I'm building a new configuration with the Gigabyte Aorus TRX40 Xtreme (latest BIOS version) motherboard. I have tested different NVMe SSDs M.2 / U.2 (through adapter for U.2). I can see them in the BIOS and in Ubuntu... but not in Windows 10 (LTSC 2019). They don't even appear in the Device Manger or Diskpart. I've tried different options in the BIOS without any success. My last attempt was to plug the drive to an old machine running Windows 7... and it mounted!

Any help appreciated.

Thank you.

 

[rgd1101]

not even in device manager?
latest windows chipset driver?

 

[LuciusSnow]

Not even in the device manager. Yes that's the latest drivers / BIOS.

I know the motherboard and the SSDs are OK because I could mount them on Ubuntu natively.

 

[Mr.Spock]

May have to change to Legacy / CSM mode in BIOS to see the device

 

[LuciusSnow]

I've just succeed to see one of both M.2 (970 EVO by installing this drive https://www.samsung.com/semiconductor/minisite/ssd/download/tools/ )

But it was another SSD for testing purpose. The one I need to get installed is also a Samsung, the PM1733. But it's not listed among those supported by this driver. I'm searching for another driver..

It's very strange since this PM1733 is natively installed by the old Windows 7 and Ubuntu.

 

[LuciusSnow]

Just solved!

I had to delete the AMD RAID driver which avoided the SSD to be found by Windows.