NZXT Kraken X62 is being selfish

[roelthijssen]

So,

This week I bought new parts for my new build including the almighty Kraken X62 from NZXT.
At first it worked like a champ.The cooling worked great and it kept my CPU cool.
Also the RGB worked fine eventho CAM software is still a bit buggy.

Next day I booted my pc and I immediately notice the RGB on the X62 flashing random colors. (different then the one I chose)
So I ran CAM software and tried to change it back to my liking but the RGB was still doing crazy colors. White turned Pink, all blue-toned colors stayed blue and all other colors were just red.

So I began to troubleshoot, trying to find a solution.
What I tried so far:

• 
  Reinstall CAM software. (even an older version)
  Disconnected the USB, Sata and Fans.
  Different SATA cable
  Different USB 2.0 port on motherboard.
  Different Fan connector.
  I even re-installed Windows just to be sure.

The build:

• 
  Motherboard: ASrock z370 Extreme4
  CPU: 8700K
  RAM: G.skill Trident Z RGB 16GB 3200mhz
  GPU: GTX 970 (strix)
  PSU: Corsair RM650x

At this moment the RGB changes colors almost everytime I reboot my PC. Sometimes the RGB stays off.

Any idea what the solution would be? Or would it be better to return it?
I'm hoping its just a silly software bug that is easy to fix.

Thanks in advance,

Roel

 

[Barty1884]

Sounds like the RGB software of the board may be conflicting? See if you can control using ASRock's "RGB LED" software?
Might even be present in the BIOS, not 100% sure on that.

 

[roelthijssen]

Hi Barty,

Thank you for your reply. Unfortunately the ASrock RGB settings dont affect the RGB on the Kraken. Not by BIOS or Software.

 

[roelthijssen]

*Update*

When I shut down the system and reboot after like 10 minutes or so, the RGB works fine with the desired settings.
But during the boot it jams again. Almost immediately or after a few minutes when I'm already logged into Windows.

Pretty weird..