O2 UK Explains Network Outage

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i had O2 for 4 months and change to giffgaff because the network was going on and off about 100 times a day for me and my brother , so O2 can you explain what happen those times ?
 
Infernocy, GiffGaff use the O2 network so suffer from the same problems. My girlfriend had network issues last week on GiffGaff when O2 were having problems.
 
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