Question Odyssey G7 32" What power adapter is right?

[haaalloooooo]

I recently bought a Samsung Odyssey G7 32" 240Hz 2K Monitor from a german site. The problem is: The Monitor gets no Power.

They sent me a 59W power adapter, but I was pretty sure that I´d need a 73W power adapter. So I called tech-support and requested a new one. They told me, that I should buy a 73W power adapter online and they would refund me.

The thing is: I´m not so sure about the 73W anymore because I can´t find anything regarding the Watt requirements for this specific monitor anywhere. And the techsupport itself wasn´t really sure either (which I still don´t understand).
The question now is: what kind of power adapter do I need?


I already emailed the Samsung support, but I hope a kind soul reading this will be faster.

 

[JohnBonhamsGhost]

recently bought a Samsung Odyssey G7 32" 240Hz 2K Monitor from a german site

state of the display when purchased;
new, used, refurbished, etc..?

 

[haaalloooooo]

state of the display when purchased;
new, used, refurbished, etc..?

used, with no real signs of usage

 

[JohnBonhamsGhost]

used

then this problem is probably why it was being sold.
more than likely the unit itself has failed.

try a different plug from a TV or something similar and if it doesn't power on return it ASAP.

 

[haaalloooooo]

then this problem is probably why it was being sold.
more than likely the unit itself has failed.

try a different plug from a TV or something similar and if it doesn't power on return it ASAP.

My bad.

I mean refurbished.
Slight language barrier.

Basically they looked it over, said it runs fine and then send it over to me

 

[JohnBonhamsGhost]

I mean refurbished...they looked it over, said it runs fine

refurbished by who?
if not by actual Samsung themselves then i wouldn't trust them.

but still...try a different plug from a TV or something similar and if it doesn't power on return it ASAP.