Question Office 365 GUI error

Oct 16, 2019
1
0
10
Hi!

I've recently bought an ASUS N551ZU laptop, which has Radeon dual graphics and FullHD screen.
Windows 10 is freshly installed and Office 365 too.
My problem is, when I open any app, there's a GUI error ( here is the link: https://ibb.co/k3DmWx3 ). When I connect an external display, and use only the external or the external+built in, everything works fine. Then is remove the external display and the problem occurs again. I've tried to modify scaling options, but nothing seems to work.

Can you guys help me?
 
Sep 28, 2019
83
7
45
I think it's related to software, not hardware.
Have you tried hit some game? what about games?
Have you tried to open the faulty apps using another GPU(since it's dual graphics, so switch from CPu to performance)?
You sure your OS is updated?
I suggest install the latest version of .Net framework too, this must be shipped with OS update, but maybe manual update helps.
You sure you have installed all system drivers correctly?
 

TRENDING THREADS