helo guys,so previously i've write a post about 1 of my laptop acer 5750g overheating.fixed it,when gaming like nfs most wanted 2012 temp gpu 65-70c and cpu 59-65c and that was before since now im using my own build custom made rig.so when i got promoted i tend to travel alot so decided to bring back my old friend.so before i use this laptop i change the paste 1st and temp was good idle cpu 43c and gpu 39c and when gaming never pass 80c both cpu/gpu and that was last month.so my issue started since yesterday when i do normal tasking like word/browsing/play flash game(cards) the laptop works fine but when heavy gaming it force shutdown after 3-5min of play it not force restart or bsod its just shutoff black screen like power cutoff.when shutoff i can immediately turn it back on not like some other isssue when turn off cant turn it back on.then i tried play a game again and its the same off after 3-5min.if you suggesting its overheathing issue im using msi afterburner prior before shutoff the temp was gpu 60c and cpu 64c.so i was curious lol before when this laptop have overheating problem it can go cpu 96-98c/gpu 78-83c before shutdown but now everytime when cpu reach above 64c its shutoff.so then i tried other solution checking my ram using windows diagnostic tool and memtest 86 both showing no error.then i tried see at event viewer since yesteday i got critical error on kernel power,pls respon asap need to use this laptop to submit report to my boss,for now im using public pc (cyber cafe) to prevent further damage
here the report
Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 31-Oct-17 07:04:32 PM
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (2)
User: SYSTEM
Computer: DenzVextor
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>2</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000002</Keywords>
<TimeCreated SystemTime="2017-10-31T11:04:32.180008200Z" />
<EventRecordID>5267719</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>DenzVextor</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="BugcheckCode">0</Data>
<Data Name="BugcheckParameter1">0x0</Data>
<Data Name="BugcheckParameter2">0x0</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">false</Data>
<Data Name="PowerButtonTimestamp">0</Data>
</EventData>
</Event>
here the report
Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 31-Oct-17 07:04:32 PM
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (2)
User: SYSTEM
Computer: DenzVextor
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>2</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000002</Keywords>
<TimeCreated SystemTime="2017-10-31T11:04:32.180008200Z" />
<EventRecordID>5267719</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>DenzVextor</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="BugcheckCode">0</Data>
<Data Name="BugcheckParameter1">0x0</Data>
<Data Name="BugcheckParameter2">0x0</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">false</Data>
<Data Name="PowerButtonTimestamp">0</Data>
</EventData>
</Event>