Old laptop start to have BSOD

Oct 8, 2018
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0
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Hey guys,

i'm starting to have BSOD all of sudden, i don't know what's going on.

I didn't install anything before the problem happened.

here is the dump file MEGA
 
Solution
graphic hardware failed to respond and direct x called a bugcheck.
your graphics driver is from 2010. you might monitor temps of the graphics to see if it is overheating.
based on the age and the fact that it took 1 hour and 8 minutes to fail. I think your graphics card is overheating.
you might monitor temps if you can.
you might turn off/ remove the intel turbo boost driver
\SystemRoot\system32\DRIVERS\TurboB.sys Mon Nov 2 12:47:34 2009
to reduce overheating chances.





video card stopped responding (too over 30 seconds) the system called a bugcheck to reboot the system.

looks like the last bios update was in November of 2011. this is a pretty old machine. your video fan may have failed. try to blow dust out of the fans if you can. check to see if you get any hot air exhaust being pushed out of the laptop. (to confirm the fans are working)


it could be a failing video card but I would do this first:
update this driver
Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC
\SystemRoot\system32\DRIVERS\Rt64win7.sys Thu Jun 9 23:33:15 2011
from here:
http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=13&PFid=5&Level=5&Conn=4&DownTypeID=3&GetDown=false

the theory would be that the virus scanner is hitting a bug in your old network driver and the errors cause a delay in allowing programs to run. if the delay hits 30 seconds then the system bugchecks.

your wireless driver is very old also
Atheros network adapter driver (2009)
and your Bluetooth capture software is from (2009)
(try to install the last update that dell has for the machine if you can find any)


it also looks like your Kaspersky software is from 2014 I would remove it.

machine info:
Vendor Dell Inc.
BIOS Version A07
Manufacturer Dell Inc.
Product Name Studio 1558
Version A07

BIOS Starting Address Segment e15f
BIOS Release Date 06/24/2010
Processor Version CPU Version
Processor Voltage 02h - 3.3V
External Clock 133MHz
Max Speed 4096MHz
Current Speed 1600MHz

 
Oct 8, 2018
4
0
10
Thank you for the replay.

I updated the Realtek driver from the link you gave me, and i installed the latest Kaspersky, but other drivers are the latest ones from Dell.

I'll test my laptop and if it gave me BSOD again i'll upload the new dump for you.
 
graphic hardware failed to respond and direct x called a bugcheck.
your graphics driver is from 2010. you might monitor temps of the graphics to see if it is overheating.
based on the age and the fact that it took 1 hour and 8 minutes to fail. I think your graphics card is overheating.
you might monitor temps if you can.
you might turn off/ remove the intel turbo boost driver
\SystemRoot\system32\DRIVERS\TurboB.sys Mon Nov 2 12:47:34 2009
to reduce overheating chances.





 
Solution