Old Seagate hard drive starting to fail

Zatlon

Honorable
Jun 28, 2014
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0
10,530
I currently own a 500GB Seagate Hdd and it is starting to fail, some data wont load, some will, can copy some data and another data shows I/O drive errors, I contacted an expert and he told me that one of the reading headers is starting to fail, which resulted in that platter being corrupt (unreadable) but the other header is fine and he can recover data from the other platter, he also told me that it cant be done using windows OS, some sort of program loaded into a usb.

Any idea how can I recover the data myself ? as he is asking for a high price tag.

Hard drive ST3500320AS
 
Solution
Turn it off, now. Order/get a new HDD.

Turn it on, copy everything you possibly can, then think about getting clever with getting data off just one platter. By the way I think he was spinning you a pile of manure, the likelihood of a file being on only one platter is virtually non-existent. I've never heard of anything that can read from just one platter outside of a dedicated recovery facility.

Once you've copied what you can, buy another disk and start making a regular backup
Recovering data is tricky, as all of the "movement" on HDD just makes it worse.
https://techtalk.gfi.com/the-top-23-free-data-recovery-tools/
anything from this list SHOULD help, but if you keep anything REALLY important, go to that pro guy as this thing CAN be lost forever after few tries.
 
Turn it off, now. Order/get a new HDD.

Turn it on, copy everything you possibly can, then think about getting clever with getting data off just one platter. By the way I think he was spinning you a pile of manure, the likelihood of a file being on only one platter is virtually non-existent. I've never heard of anything that can read from just one platter outside of a dedicated recovery facility.

Once you've copied what you can, buy another disk and start making a regular backup
 
Solution
You definitely do not want to continue using the drive with these kind of issues. Any time you access data, especially with head issues and any kind of clicking sounds, makes it more likely that your data will become at risk and in some cases even unrecoverable. Definitely back up the drive to another one so your data is safe. Always backup your data.

Here is the link for Seagate Support if you need to contact them directly for anything.
 

Zatlon

Honorable
Jun 28, 2014
50
0
10,530
Thanks for answering everyone, I basically stopped using the disk since this problem appear, the data isnt that important, it would just save me a lot of download time, and as I said I cant just copy data from the hard disk, as some of files will just make the hard stuck and pop up that error, I tried EaseUS data recovery tool, but the scan runs forever because of I/O error which makes some files unreadable, will try some of the suggested programs above.