Archived from groups: alt.comp.periphs.dcameras,aus.photo,rec.photo.digital,rec.photo.equipment.35mm,sci.electronics.repair (
More info?)
Yes, you're right. Olympus tech support isn't worth a $H|T, including this
clown. I never did hear back from the last Olympus email I sent - all I got
was the automatic reply sympathizing in a simulated heart-felt way to "your
problem."
And, yes, extended warranty should be mandatory with any Olympus
electronics -- IF you're dumb enough to buy one in the first place.
"Chuck" <cdkuder@nspmmsn.com> wrote in message
news:HG5vd.25846$233.16712@okepread05...
> It sounds to me like you are on your own. From your description, there is
> an internal problem in the camera's power circuitry. It's doubtful that
you
> would be able to obtain the parts to fix the camera if you knew which ones
> were bad. On top of that, the electronics are miniaturized to the point
that
> special repair techniques are needed to repair such things.
> Perhaps you should invest in an extended warrenty when you buy a
> replacement.
>
> "Fred" <testing@testing1212mouse.com> wrote in message
> news:5LIud.6184$xa6.5315@trnddc09...
> >I neglected to give you one more piece of info that might help...
> >
> > Just now, to be sure the camera is still doing the same thing, I put in
> > brand new batteries, turned it on. It has been sitting unused for a
month
> > or more.
> >
> > Here's what happens...
> >
> > I turn it on and the lens extends automatically as it should.
> >
> > I hit the shutter button and one photo takes fine.
> >
> > I use the LCD display to change various settings and it works fine.
> >
> > Then I take another photo - just fine. Then the 3rd photo, I get the bad
> > battery warning on the LCD.
> >
> > Sometimes I am able to operate the zoom once or twice before dying.
Other
> > times, I can't even get the 1st photo to take.
> >
> > Also... the batteries are NOT being drained. I have a battery tester
and
> > they are still registering 100% charged when the camera fails.
> >
> > Hope this gives you more info.
> >
> > Fred
> > lexmark8792@yahooREMOVETHESE.com
> >
> > "Fred" <testing@testing1212mouse.com> wrote in message
> > news:QBIud.6181$xa6.845@trnddc09...
> >> Dear Mr. Williams:
> >>
> >> Finally!!! An ACTUAL person who works for Olympus!! This is great to
> >> see
> >> you posting here!
> >>
> >> I would really appreciate your helping me solve this problem. I have
> >> contacted your technical support and they are unable to help me.
(Please
> > do
> >> not give me any more Olympus phone numbers as I have called them all
and
> >> they are of no help.)
> >>
> >> I have a C700. The power circuit has a fault. *** This is not a problem
> > with
> >> batteries, battery connections or power wiring. **** I am familiar
with
> >> electronic troubleshooting and I have eliminated any external source of
> > the
> >> problem. I have also contact at least a dozen other users of this
camera
> >> series who have the identical problem.
> >>
> >> My question is this...
> >>
> >> Where can I obtain service documentation? I have been told that this
> >> documentation is available but not for the public or camera shops.
This
> >> camera was purchased less than 3 years ago and I would like to get
> >> service
> >> documentation - such as schematics or parts list.
> >>
> >> Note that I already have every piece of PDF literature from the olympus
> >> website and, although well written, it is all operator information and
of
> > no
> >> help in this case.
> >>
> >> Olympus charges $155 flat rate to repair this camera - regardless of
what
> >> the problem is. This is more than the camera is worth to me.
> >>
> >> In concluding, I will say that I will NEVER buy another Olympus digital
> >> camera in the future if I cannot repair this one for under $100.
> >>
> >> If you would like to contact me directly about this, please feel free
to
> > use
> >> the email address below.
> >>
> >> Thank you.
> >>
> >> Fred
> >> lexmark8792@yahooREMOVE.com
> >>
> >>
> >>
> >>
> >>
> >>
> >>
> >>
> >> "Martin" <NOSPAM.martin.norris@excite.com.REMOVE> wrote in message
> >> news:Ujltd.2113$934.1075@newsfe3-gui.ntli.net...
> >> > FYI :
> >> >
> >> > Dear Mr. Norris,
> >> >
> >> > I acknowledge receipt of your e-mail and note its content
accordingly.
> >> >
> >> > For marketing purposes, a commercial decision was made to sell only
the
> >> > black version of the C-770 camera in Europe. The silver version is
> >> > obtainable, although this would be from dealers that do not obtain
> >> > their
> >> > stock from Olympus Europa and I would therefore have no details with
> >> regard
> >> > to them. I would, however, respectfully advise that you browse the
> >> internet
> >> > for web stockists that may carry this item.
> >> >
> >> > I trust that the above information is of use.
> >> >
> >> > Regards,
> >> >
> >> > David Williams
> >> >
> >> > Customer Support
> >> > Olympus UK Limited
> >> > 2-8 Honduras Street,
> >> > London
> >> > EC1Y 0TX.
> >> >
> >> > mailto:customer-support@olympus.uk.com
> >> > URL:
http://www.olympus.co.uk
> >> >
> >> > "Martin" <NOSPAM.martin.norris@excite.com.REMOVE> wrote in message
> >> > news:iH0td.85$bc4.40@newsfe1-win.ntli.net...
> >> > > I've been looking at the Olympus C770 on various sites. The UK
> >> > > version
> >> > > only seems to come in black, The Hong Kong imports on eBay are
silver
> >> > > aswell as the ones advertised in the US. I prefer the look of the
> >> > > silver/chrome/brushed ali' model..
> >> > >
> >> > > Apart from the cosmetics are there any technical diferences between
> >> these?
> >> > > Can you get a legitimate UK/EU warrantied silver model?
> >> > >
> >> > > Thanks
> >> > >
> >> > > Martin
> >> > >
> >> >
> >> >
> >>
> >>
> >
> >
>
>
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