[SOLVED] Omen gaming laptop screen goes black . Any help?

[Rhaast]

Hi. So I bought this Omen gaming laptop 6-7 months ago and I've been having this problem where the screen just goes black and I have no choice but to hard reset the laptop. This only happens while gaming and I've also noticed this happens only while the laptop is plugged in . I'm guessing it has to be some power problem . Any help would be greatly appreciated . Thanks !

P.S : I've already tried checking graphics issues , RAM issues , display issues , software issues , heating issues , etc etc and there's nothing wrong , so all I'm left with is a power problem , but idk specifically what .

 

[punkncat]

Which Omen?

To take a guess, do Afterburner and use it to undervolt and down clock your GPU a bit. See if it’s more stable.

 

[Rhaast]

I have done that already , tried it in a million different ways , used different software etc etc . It still goes black .

 

[Rhaast]

Oh ye , it's Omen 15-dc1001nq .

 

[punkncat]

I note that B&H still have this for ~$900. Probably worth taking this to a professional for a troubleshoot. Might still be within warranty if you haven't done anything to invalidate.

 

[Rhaast]

I note that B&H still have this for ~$900. Probably worth taking this to a professional for a troubleshoot. Might still be within warranty if you haven't done anything to invalidate.

Yea , I'm probably gonna do that . Don t have warranty though but thx.