One of the folders in external hard disk freezes

[JUNAIDFARIDKHAN]

Hi,

I have a 320 GB Hard Disk. All the folders in the hard disk are working except one. I recently cut and pasted this folder from my Microsoft surface. And there was some error while transferring. I can see most of the pictures inside the folder but once i access the folder it freezes. I have tried chkdsk. It shows no error on disk. I have also tried to error check using properties tab but still nothing happens. There are other folders with pictures and all of them work perfectly fine.

I have over 2000 pics in the folder. Please help.

 

[Boogieman_WD]

Hey there, JUNAIDFARIDKHAN.

Basically trying out chkdsk is not such a good idea when you have data to recover as this might corrupt the file system of the partition. It's a good thing that everything turned out fine. First, you should backup all the important data which you might have on that drive, just to be on the safe side. After that you should try the HDD with a different computer, or at least with a different USB port and a different USB cable (less than 12") on yours to see if the issue reoccurs. If you're still unable to access the folder you could give Ubuntu live USB/DVD a try, to see if can recognize the partition properly and if you can access the files in that particular folder. If that doesn't help as well, you could give data recovery software a go: http://www.tomshardware.co.uk/forum/id-1644496/lost-data-recovery.html & http://pcsupport.about.com/od/filerecovery/tp/free-file-recovery-programs.htm. If that doesn't prove useful as well, your most reliable option would be a professional solution, such as a data recovery company.

Hope that helps. Please let me know if you have any luck with those suggestions.
Boogieman_WD

 

[JUNAIDFARIDKHAN]

Hey there, JUNAIDFARIDKHAN.

Basically trying out chkdsk is not such a good idea when you have data to recover as this might corrupt the file system of the partition. It's a good thing that everything turned out fine. First, you should backup all the important data which you might have on that drive, just to be on the safe side. After that you should try the HDD with a different computer, or at least with a different USB port and a different USB cable (less than 12") on yours to see if the issue reoccurs. If you're still unable to access the folder you could give Ubuntu live USB/DVD a try, to see if can recognize the partition properly and if you can access the files in that particular folder. If that doesn't help as well, you could give data recovery software a go: http://www.tomshardware.co.uk/forum/id-1644496/lost-data-recovery.html & http://pcsupport.about.com/od/filerecovery/tp/free-file-recovery-programs.htm. If that doesn't prove useful as well, your most reliable option would be a professional solution, such as a data recovery company.

Hope that helps. Please let me know if you have any luck with those suggestions.
Boogieman_WD

Hello,

Thank you for your answers. I have tried the hard disk on Microsoft surface as well as on Mac book besides my current Acer Laptop. But it still shows the same issue. I have gone to Safe-mode in windows too but nothing happens. I am able to access all other folders. I strongly believe the issue is with this folder. I am able to see most of my pictures but they take days to load from the folder. I copied a few pictures to my laptop once the pictures were fully loaded and after transfer to my laptop (acer), i am able to see these pictures clearly without any long wait.

 

[Boogieman_WD]

Well, those problems with that particular folder might be caused by a bad sector or corrupted data and/or partition. I'd recommend that you try the other suggestions for data recovery and after that try testing the drive with an HDD diagnostic tool, to make sure that everything's OK with it.