Question One site will not open ?

[jhi3600]

I have one site that will not open on my PC (Win 11). It opens on other PCs and tablets but not on this PC. The message tells you that you are not connected to the internet, etc.
Thanks.

 

[nigelivey]

Check your DNS settings

 

[Ralston18]

"One site"? [Your underline.]

What site? URL?

Clarification needed.

If your Windows 11 PC does not have internet connection then no sites would open.

If just one site (while other computers have no problems) then the problem is very likely within your Windows 11 PC.

Take a look in the hosts file.

But even then other sites would open.

Check the network router:

Make and model information for modem, router, or modem/router (if combined)?

The router's logs, if available and enabled, may provide some clue.

Who has full admin rights to the router? You will need help from that person.

 

[jhi3600]

The site is : https://www.iberdrola.es/wclifral/login/?language=EN
I live in Spain and this is the site for the electric company . I found the following fix on You Tube and it worked for awhile, but now the site is back to where it was...not opening.

Run cmd as administrator:

ipconfig /flushdns

ipconfig /registerdns

ipconfig /release

ipconfig /renew

Netsh winsock reset


Thanks.

 

[bill001g]

So that site always seems to resolve to 217.22.91.1 on multiple dns servers for me.

I would try a nslookup command and see if you get the same IP address.

Many times you can get different IP addresses from different DNS servers because web servers are many times not actual physical servers anymore and reside at many different locations as the same time. In this case it appears it might be just 1 server in 1 data center.

The message you get is strange. Normally when you have something like a DNS error you get a message that has the number 404 in it saying site not found.

This is acting like you are connecting to the main web page and then the web page is opening something else internally. Many web pages open lots of connections to many other servers....stupid adverting sites mostly. Without digging through the web page code it is difficult to tell what the message you are getting really means.

Although it will likely make no difference the standard things to try are.

1. Disable IPv6 support on your nic card.
2. Set the DNS on the IPv4 setting to some common dns server like 1.1.1.1 or 8.8.8.8
3. Check the browser setting to make sure it is not over riding the DNS. You can set the DNS in the browser itself and it will over ride he system settings. Most times you want this feature off unless you have a reason to use it. Before microsoft added encrypted DNS to the OS people used the browser dns setting to use encrypted DNS.

 

[geofelt]

Try a different browser.