Only game sounds come through headset...

[Tatteredlady]

Hi! I have the Logitech G933 Wireless headset and it works perfectly until I start up a game... After that, the only sounds that come through my headset are those from the game. Nothing from my browser is listenable if a game is up, if I shut it down and restart my browser the sound comes through fine. Is there a setting hidden somewhere to fix this?

 

[Graybush]

Which OS are you using, and could you tell us the title of the game? It will help in narrowing down the possible root of the problem.

 

[Tatteredlady]

Which OS are you using, and could you tell us the title of the game? It will help in narrowing down the possible root of the problem.

I am running Windows 8, and so far it has happened when I play both Rift and League of Legends... Which leads me to believe it is any game, not sure though!

 

[Graybush]

Have you tried updating the drivers for the headset? Sometimes driver issues tend to crop up on Logitech hardware across most operating systems.

There's also a firmware update for the G933 which you can find here: http://support.logitech.com/en_us/article/Update-firmware-version-98-2-25-for-the-G933-gaming-headset?product=a0qi0000006QI2ZAAW

I'm not sure if the firmware will do anything, but from my experience with headsets updating to the latest version of drivers/software usually fixes whatever weird audio problem I'm having.

If either of these don't work, let me know.