Only person using ethernet having problems.

[New Horizons]

My family pays for 240/12 or something of the sorts, and recently the internet feels like it hasn't been that way, pretty obvious. In the past 2 weeks I've had 3 different people from my internet provider come and "fix" the internet, but it hasn't changed at all. Everyone is running wireless and is having no problems, but im the only one actually connected to the modem with ethernet and it's like i have 1/1. Pages take forever to load, can't play half the games in my library with friends because I can't connect to anything. I don't understand why I'm the only one having this problem. I've tried reinstalling ethernet drivers for my motherboard, tried different ethernet cables, restarting the modem in all kinds of ways, and nothing.

 

[dudio]

Run MalwareBytes (free and good) to rule out snot on your computer.
Reboot.
If it's still a problem, then you want to do some 'ping' tests to see where your latency/packet loss starts.

 

[Stacy_8]

Run MalwareBytes (free and good) to rule out snot on your computer.
Reboot.
If it's still a problem, then you want to do some 'ping' tests to see where your latency/packet loss starts.

How does one do a 'ping' test?

 

[dudio]

Did you do steps 1 and 2 yet?

 

[New Horizons]

Already did a ping test, 0% packet loss

 

[New Horizons]

This problem has spanned over the past few weeks, a few reboots were done and nothing changed, but I can give malwarebytes a shot real quick to see if anything shows up.

 

[New Horizons]

Oddly enough, or maybe not, but i just tried a wireless adapter i had laying around and it made absolutely no difference.

 

[bigpinkdragon286]

It's easy to test your problem. Swap another machine in place of yours, using the Ethernet cable and not WiFi, and see if the problem persists. If the problem goes away, then you start troubleshooting your PC. If not, you can spend all day on your machine to no avail.

 

[New Horizons]

It's easy to test your problem. Swap another machine in place of yours, using the Ethernet cable and not WiFi, and see if the problem persists. If the problem goes away, then you start troubleshooting your PC. If not, you can spend all day on your machine to no avail.

How exactly would I test if the problem persists? Load up a website multiple times? Another ping test?

 

[New Horizons]

Did you do steps 1 and 2 yet?

I ran MalwareBytes and came up with, surprisingly, 70 potential threats, so of course I got rid of them and tried booting up a game I haven't been able to play for weeks. It worked! But of course i'm still skeptical because pages still do not load / take an absurd amount of time unfortunately.

 

[bigpinkdragon286]

You said, "Pages take forever to load"

This should be pretty easy to test.

Pages that aren't loading for you, or are taking what seem to be an unusually long time to load, on your machine, should be tested on any other machine, but using your Ethernet connection.

 

[bigpinkdragon286]

I ran MalwareBytes and came up with, surprisingly, 70 potential threats, so of course I got rid of them and tried booting up a game I haven't been able to play for weeks. It worked! But of course i'm still skeptical.

Why are you skeptical? It is common for computers that are hamstrung with nefarious software products to have internet connectivity problems, and other performance issues.

 

[New Horizons]

I ran MalwareBytes and came up with, surprisingly, 70 potential threats, so of course I got rid of them and tried booting up a game I haven't been able to play for weeks. It worked! But of course i'm still skeptical.

Why are you skeptical? It is common for computers that are hamstrung with nefarious software products to have internet connectivity problems, and other performance issues.

Despite the game working, I still tried out loading pages etc and it seems it hasn't made a difference. So I will try on another pc like you have suggested and get back to you.

 

[bigpinkdragon286]

Your games may not be relying on the same lookup tables to connect to gaming servers as your web browser(s). Just because games work, doesn't mean other things aren't still screwed up, and no anti-malware software in the world is 100% effective.

If it is your machine to blame, you may need to reinstall Windows to fix your situation. You have to make the decision, is it worth more to you to spend 2 - 6 hours troubleshooting a compromised installation of Windows and possibly never get things back to 100%, or 1 - 2 hours backing up anything you absolutely must and reinstalling Windows and a few drivers?

 

[smorizio]

if your pc is infected it might run slow. use msconfig turn off evrything but your anti virus in start up see if it runs fine. look under programs for 3 party helpers and tools you did not install.

 

[New Horizons]

Your games may not be relying on the same lookup tables to connect to gaming servers as your web browser(s). Just because games work, doesn't mean other things aren't still screwed up, and no anti-malware software in the world is 100% effective.

If it is your machine to blame, you may need to reinstall Windows to fix your situation. You have to make the decision, is it worth more to you to spend 2 - 6 hours troubleshooting a compromised installation of Windows and possibly never get things back to 100%, or 1 - 2 hours backing up anything you absolutely must and reinstalling Windows and a few drivers?

A few days ago I actually just finished replacing every part in my pc due to severe water damage, and for some reason windows had booted up unexpectedly without me having to boot it up from a usb in the bios. If I was to do a fresh install of windows how would I go about doing this? Also, about backing up things, wouldn't my hard drives simply be enough? Apologies is this is a dumb question, I've never come across a problem like this before.

 

[bigpinkdragon286]

So, a few days ago you had severe water damage to your PC, you replaced a bunch of parts, and your machine isn't working well.

You should have led with this, not finished with it.

Depending on the parts you replaced, you need to reinstall Windows anyway.

What version of Windows are you running? Windows 8 and 10 can reinstall themselves. Windows 7 will have to be done manually.

You need to store anything you don't want to lose on a drive that can be detached from the system during the Windows installation. It's considered a good idea to only have your primary storage drive attached during a Windows installation as the installer has the stupid habit of putting critical files on the wrong drive, making it possible to have boot issues later if the drive ever becomes unavailable, and then there are user errors where people accidentally install Windows to the wrong drive, or delete important partitions on the wrong drive. So, move any personal data you need to a hard drive that won't be attached during a reinstall. You can back up your Steam games if you want, but those can always be reinstalled through the Steam service. Just be aware of any data limits you might be up against with your internet provider.

 

[New Horizons]

So, a few days ago you had severe water damage to your PC, you replaced a bunch of parts, and your machine isn't working well.

You should have led with this, not finished with it.

Depending on the parts you replaced, you need to reinstall Windows anyway.

What version of Windows are you running? Windows 8 and 10 can reinstall themselves. Windows 7 will have to be done manually.

You need to store anything you don't want to lose on a drive that can be detached from the system during the Windows installation. It's considered a good idea to only have your primary storage drive attached during a Windows installation as the installer has the stupid habit of putting critical files on the wrong drive, making it possible to have boot issues later if the drive ever becomes unavailable, and then there are user errors where people accidentally install Windows to the wrong drive, or delete important partitions on the wrong drive. So, move any personal data you need to a hard drive that won't be attached during a reinstall. You can back up your Steam games if you want, but those can always be reinstalled through the Steam service. Just be aware of any data limits you might be up against with your internet provider.

As far as personal information etc. that doesn't matter, a complete fresh install would actually be nice, because my drives are cluttered with things I don't need: random files etc.

I am using windows 10, but it still came as a surprise to me because a friend told me I would need to reinstall it. Guess not.
I suppose I could move a few things to my SSD to carry over, but as for which drive actually has windows, I have no clue.
The gpu, cpu, motherboard, and ram were all replaced other than the power supply.

Other than that I have no clue where to start to be honest.

Edit - I moved any files i needed to my ssd and am now resetting windows.