OpenCL not available, Radeon R7 M265

[Ikmalhidayat]

this laptop is not mine but my brother's. well, im in charge in maintaining his lappy though.

my brother keep telling me that his laptop is quite slow in photoshop and premiere pro. so im trying to optimise his laptop for his work.

before explaining everything, here's the laptop spec
Acer E5-551G-T30H
AMD APU A10-7300 (turboup to 3.3GHz) with integrated R6 graphic
AMD Radeon R7 M265 (GDDR3, 128bit, 2GB vram)
4 GB DDR3 L (800MHz... quite low in ddr3 to me)(not sure if it is single or dual-channel)
8GB SSD + 1000GB hybrid HDD
(if power is necessary here,)
DC 19 3.42V

the prob,
when i setting up photoshop cc (supposedly amd optimised), OpenCL seems greyed out. workaround with Google search, i found that i should update the graphics driver to fix this so i downloaded amd auto-update program. the program seems selected apu's r6 graphic though but after update seems like a change a bit.
(adding info)
the AMD Catalyst software i believe should be updated to 14.12. during the update, it shows that amd display driver is update, amd app transcoding is updated, amd evolved gaming is installed and one more thing (cant remember this one).
now in the photoshop setting, OpenCL is no more greyed out (just did it though).but in TechPowerUp GPU-Z shows that R7 M265, OpenCL and DirectCompute 5.0 in computing section is not ticked but for integrated graphic is ticked.

what im concerned about is OpenCL for R7 M265 shows disabled in GPU-Z (ver 0.8.2), both ROG skinned and default skin.
i do concern though that in GPU-Z, it said that AMD Crossfire is Disabled (CrossFire available). can these system be Crossfire?

(i dont know how to upload pictures to this thread so if some pics about this is necessary, tell me how to upload to this thread)

any help is appreciated

 

[kwa-e]

If OpenCL is functional in Photoshop and Premiere there's no need to worry that much.

Crossfire is a function where to GPU's work together to improve gaming and compute performance, the laptop contains only 1 GPU so this is disabled.

 

[Ikmalhidayat]

If OpenCL is functional in Photoshop and Premiere there's no need to worry that much.

Crossfire is a function where to GPU's work together to improve gaming and compute performance, the laptop contains only 1 GPU so this is disabled.

I dont really know if OpenCL is really functioning in Photoshop CC even though i can get it ticked. (Premiere Pro is unfortunately not supporting openCL cuz it is CS5 and only for CUDA. will tell my bro to get newer ver).
unless GPU-Z is reporting false info (which i did saw one of the thread about GTX 760 that opencl and related is disabled), i trust GPU-Z

This laptop has 2 GPUs actually (one is integrated in APU, radeon R6. another one is radeon r7 m265)
it did said that crossfire is available but is disable for now
"AMD Crossfire: Disabled (Crossfire available)

 

[kwa-e]

GPU-Z could be possibly posting the wrong information as you said, The R7 M265 supports OpenCL 1.2 by default and if Photoshop recognizes it is likely working.

And Crossfire can be enabled through the proprietary driver software, If it works it can be used to increase compute performance further but would likely require a lot of power.

 

[Ikmalhidayat]

GPU-Z could be possibly posting the wrong information as you said, The R7 M265 supports OpenCL 1.2 by default and if Photoshop recognizes it is likely working.

And Crossfire can be enabled through the proprietary driver software, If it works it can be used to increase compute performance further but would likely require a lot of power.

for amd crossfire thing (or AMD Dual-Graphic), saw the details in AMD own website about Dual-Graphic, seems like for a10-7300, only radeon r7 m260 or below can go crossfire with integrated gpu. only FX 7600P and A10-7400P will go crossfire with r7 m265 (which is weird for me, especially FX-7500 do not support crossfire for r7 m265)
though i found a forum thread about modded AMD Catalyst 14.12 software which may allow such crossfire (unless someone has similar system with my bro's lappy did tried and success, i wont take a risk of which isnt mine)

im tying to find a way to test opencl on the r7 m265 if it is working or not. (not confident with GPU Cape Viewers cuz i cant select r7 m265 but r6 graphic instead but lists opencl as r7 m265). going to try CLbenckmark (still downloading)

 

[kwa-e]

GPU-Z could be possibly posting the wrong information as you said, The R7 M265 supports OpenCL 1.2 by default and if Photoshop recognizes it is likely working.

And Crossfire can be enabled through the proprietary driver software, If it works it can be used to increase compute performance further but would likely require a lot of power.

for amd crossfire thing (or AMD Dual-Graphic), saw the details in AMD own website about Dual-Graphic, seems like for a10-7300, only radeon r7 m260 or below can go crossfire with integrated gpu. only FX 7600P and A10-7400P will go crossfire with r7 m265 (which is weird for me, especially FX-7500 do not support crossfire for r7 m265)
though i found a forum thread about modded AMD Catalyst 14.12 software which may allow such crossfire (unless someone has similar system with my bro's lappy did tried and success, i wont take a risk of which isnt mine)

im tying to find a way to test opencl on the r7 m265 if it is working or not. (not confident with GPU Cape Viewers cuz i cant select r7 m265 but r6 graphic instead but lists opencl as r7 m265). going to try CLbenckmark (still downloading)

I see, wouldn't touch the drivers too, could cause too many issues to repair.

I hope all goes well.

 

[Ikmalhidayat]

I see, wouldn't touch the drivers too, could cause too many issues to repair.

I hope all goes well.

seems like GPU-Z arent lying though (at least seems to me)

CLbenchmark desktop arent going to load (weirdly after wasting time waiting for an hour of downloading but just cant pass through log in window).

so instead, i tested the lappy with GPU Caps Viewer
selected CL GPU - 4D Quaternion Julia Set, unfortunately, only build in r6 graphic in APU a10-7300 is used.
OpenCL stated in the program,
OpenCL: OpenCL 1.2, Spectre compute unit:6@533MHz
(^pretty sure is from integrated graphic)

maybe i will try to update again the graphic card (manually download the driver for the r7 m265)

this do remind me of one of the thread that GTX 760 (in SLI system) cant use openCL unless if is SLI-enabled . i hope this is not the case with this system cuz dual-graphic is incompatible between a10-7300 and r7 m265

 

[kwa-e]

I see, wouldn't touch the drivers too, could cause too many issues to repair.

I hope all goes well.

seems like GPU-Z arent lying though (at least seems to me)

CLbenchmark desktop arent going to load (weirdly after wasting time waiting for an hour of downloading but just cant pass through log in window).

so instead, i tested the lappy with GPU Caps Viewer
selected CL GPU - 4D Quaternion Julia Set, unfortunately, only build in r6 graphic in APU a10-7300 is used.
OpenCL stated in the program,
OpenCL: OpenCL 1.2, Spectre compute unit:6@533MHz
(^pretty sure is from integrated graphic)

maybe i will try to update again the graphic card (manually download the driver for the r7 m265)

this do remind me of one of the thread that GTX 760 (in SLI system) cant use openCL unless if is SLI-enabled . i hope this is not the case with this system cuz dual-graphic is incompatible between a10-7300 and r7 m265

Have you tried setting the program to High-Performance through the switchable graphics panel?

 

[Ikmalhidayat]

Have you tried setting the program to High-Performance through the switchable graphics panel?

sorry for late reply.

no. even though high performance is selected, no OpenCL checked for R7 M265.
(this laptop are always in high performance to let the APU turbo up rather than locked at base clock of 1.9GHz)

by the way, the laptop had been returned to my brother. so i cant set the laptop for now.

but, for sake of performance when using Photoshop CC, i checked the OpenCL in the photoshop setting. although is detecting R7 M265, i believe it uses R6 graphic OpenCL from the APU itself.

 

[kwa-e]

Ah I see

And I'm really sorry to not have been of any assistance, I hope that you and/or your brother will be able find a way to validate the iGPU for OpenCL.

My best regards
Kwa-e