Operating system is incompatible with systems repair?

[Rachelleslonecker]

Upgraded to windows 10 and now every time I turn on my computer I get windows boot manager
File: \windows\system32\winload.exe
Status: 0xc0000428
Info: windows cannot verify the digital signature for this file

 

[Plumboby]

corrupted load on hdd could be hdd playing up or dying or incorrect version of windows 10 diffrence between 32/64 bit

 

[Rachelleslonecker]

I've put in my windows 7 system recovery cd but it says operating systems version is incompatible with startup repair? The only os it shows is the windows 10 home (recovered) what can I do?

 

[techgeek]

Do you actually get into WIndows?

 

[Rachelleslonecker]

I'm at system recovery options, select an operating system to repair. I just don't know which one to pick?

 

[techgeek]

If your System Recovery Options looks like this:

Follow this link up to step 4:

Windows 10 System Recovery

Instead of selecting System Restore at this point, I would like you to select Command Prompt. From here I need you to type this command into the command prompt window:

DISM.exe /Online /Cleanup-image /Restorehealth

Hopefully the PC in question is connected to the internet. This will check Windows 10 for any corrupted Windows files and replace them with ones from Windows update.

 

[Shaun o]

Hang on are you saying that when you boot into windows 10, or attempt to you are met with the error of cannot verify the digital signing ?

When windows tries to boot or mid way through the windows is loading symbol ?

If so the problem is with a driver that has been installed recently for a bit of hardware.
In order to by pass it.

How To Disable Driver Signature Enforcement in Windows 10
Is what you need to look at. Google it, there are two ways through windows it`s self or a command prompt as part of the windows repair options.

One you have disabled the driver enforcement signing you should have no problems in windows producing the error while booting or loading windows.

At some point either you installed a driver, before the error started and reset your machine, or it was an auto installed update for a driver for a device on your system.

 

[techgeek]

Actually you may have to do this after getting to the command prompt in System Recovery:
First:
Bootrec /fixmbr
Second:
Bootrec /fixboot
Third:
Bootrec /rebuildbcd

 

[techgeek]

If your System Recovery Options looks like this:

Follow this link up to step 4:

Windows 10 System Recovery

Instead of selecting System Restore at this point, I would like you to select Command Prompt. From here I need you to type this command into the command prompt window:

DISM.exe /Online /Cleanup-image /Restorehealth

Hopefully the PC in question is connected to the internet. This will check Windows 10 for any corrupted Windows files and replace them with ones from Windows update.

He was using the win7 dvd, not the windows 10 and he can't use the recover from there.

Ah missed the using the Windows 7 Recovery CD, I thought it was booting to the option to recover in Windows 10.

Here is how you make Windows 10 install media and use it to recover your PC:

On a working PC, go to the Microsoft software download website.

Download the media creation tool and then run it.

Select Create installation media for another PC.

Choose a language, edition, and architecture (64-bit or 32-bit).

Follow the steps to create installation media, and then select Finish.

Connect the installation media you created to your nonfunctional PC, and then turn it on.

On the initial setup screen, enter your language and other preferences, and then select Next. If you're not seeing the setup screen, your PC might not be set up to boot from a drive. Check your PC manufacturer's website for info on how to change your PC's boot order, and then try again.

Select Repair your computer.

On the Choose an option screen, select Troubleshoot. From there, you can:

Here is the link to make the install media:

Windows 10 Media Creation Tool
Then at Step 4 of that link I provided, go to Command Prompt and do:
First:
Bootrec /fixmbr
Second:
Bootrec /fixboot
Third:
Bootrec /rebuildbcd

 

[Rachelleslonecker]

ive tried bootrec. No help. I'll try to disable signatures through f8 in boot up. Right now computer is on safe mode but cannot access logins still

 

[techgeek]

ive tried bootrec. No help. I'll try to disable signatures through f8 in boot up. Right now computer is on safe mode but cannot access logins still

Did you make the Windows 10 USB stick and boot from it first? I don't think this is a driver signature issue. Either there are files that are corrupted or the BCD is corrupted.

 

[Rachelleslonecker]

Doing that now. It's not accepting my USB as storage space? Do I have to clear enough space on my laptop. It's a 32 gb and already formatted.

 

[techgeek]

The USB stick needs to be at least 4GB. The Media Creation tool will wipe out all the data on the USB stick and put the WIndows install files on it and make it bootable. Once you've made it, you boot from it like you would your Recovery DVD only it's USB.

The Media Creation tool itself is quite small, it will download the files to make the USB stick from MicroSoft.

 

[techgeek]

Is not much esier to downoad the win10 iso from somewere and burn a dvd?

No, I don't think so. It's pretty much all automated. You just run the Media Creation executable, run it, and answer a couple questions and it does the rest. Downloading sketchy ISO's from who knows where isn't something I'd recommend anyone do. This is directly from MicroSoft. They've made it so that anyone can do this.

 

[Colif]

he needs the win 10 installer just to get to safe mode unless he can get past that error.

You can't spam F8 at start to get safe mode in win 10

So dl the media creation tool and create a usb/DVD and then do this: http://www.tenforums.com/tutorials/1950-windows-10-clean-install.html

NO need for format first, fresh install includes that and more

 

[techgeek]

ive tried bootrec. No help. I'll try to disable signatures through f8 in boot up. Right now computer is on safe mode but cannot access logins still

I don't know if he did boot up in safe mode i do know only that he did choose to disable signatures using f8 in the end he needs win 10 dvd anyway.

I suspect the OP has access to another computer. That or she is posting here from her phone. The OP did mention that she was using a laptop.

 

[techgeek]

This is why she needs the install media. She can't do any type of repair without it. She doesn't have a repair DVD for Windows 10, only for Windows 7 which she no longer has on that computer.

If I'm wrong here Rachelle and you don't have access to another computer to download the Windows 10 install media, please let us know.

P.S. I unselect the Best Solution. I thought that would be best until you have sorted out the problem.

 

[Colif]

so i guess starting pc up, loading to that screen and hitting reset a few times probably won't load auto repair... it would be worth a try given you don't have access to the win 10 installer. Its only way into windows without it.

 

[techgeek]

Why you are so sure that is a 'SHE' only a blond will use a win7 dvd to repair windows 10?

No, because I've never heard of a guy named Rachelle. I wouldn't think a guy would use the screen name Rachelle either. In my country blonde isn't a gender either, it's more of a hair color.

 

[Colif]

[No, because I've never heard of a guy named Rachelle. I wouldn't think a guy would use the screen name Rachelle either.

Not outside wow anyway

 

[Rachelleslonecker]

The USB stick needs to be at least 4GB. The Media Creation tool will wipe out all the data on the USB stick and put the WIndows install files on it and make it bootable. Once you've made it, you boot from it like you would your Recovery DVD only it's USB.

The Media Creation tool itself is quite small, it will download the files to make the USB stick from MicroSoft.

 

[Rachelleslonecker]

I am a she. Lol and yes I am blonde on occasion. I have been posting from my phone now that I'm back in the office, sorry for the delayed response. I do however have my laptop which is an hp as well but the initial problem with my whole computer was that when the switch over to windows 10 happened somehow my actual network go infected and there was a slew of viruses that attacked every computer 2/ laptop 2 and a tablet. I had to go through a ton just to reacquire a new network which is now a closed home group. Had to go through DrWeb-LiveCD ext ext. but then after the removal of all malware and viruses the computer is now as I have informed you guys. I have also found out that my mcafee was the initial issue with the windows 10 install I guess. The issue I'm having now though is that the media creating tool won't register my USB? It has 29.7 GB of free space. How can I get it to register the USB To download the windows 10 or should I try to reconfigure to windows 7?

 

[techgeek]

OK, first is this a USB stick (pen drive)? If so you are good there.

Does it have data on it? If it does, back it up, because the media creation tool is going to format it, make it bootable and copy the Windows 10 install files to it. So any data that is on it will be gone after the media creation tool is finished with it.

First step after running the tool is the Licensing Agreement, no choice here, you have to Accept Next it asks you if you wish to Upgrade this PC or Create installation media for another PC. Select the latter.

Now it asks you to select the version of Windows 10 installation media you want. It defaults to what it thinks you need for the PC you are building the media on. If the computer you are using to make the media on is close to what you want to install in, there is no need to change anything here. However lets say the "broken" computer has 32 bit Windows on it, but the laptop you are building the media on is 64 bit, you will need to change it. So look at the three options (Language, Edition, Architecture) and make sure they match what you have on the target (broken in this case) PC. So if you have an English version of Windows 10 Pro in 64 bit, then that is what needs to appear under those three choices. If you need to change anything from what it's defaulted to, you'll notice that the options are greyed out. Just uncheck the Use the recommended options for this PC checkbox. Once this is done click Next.

This step has you select the media. The easiest is USB pen drive, but if you have a DVD burner on the computer you are doing this on, and you have a blank DVD, you could make a DVD if you so wish. If you chose a DVD, it will open a window to let you select the location you want the ISO to download to. If you pick USB, it will go to a screen where it shows the available removable media. If the USB stick was plugged into the system prior to reaching this step, then hopefully you'll see it there (to make it less confusing, only have one USB storage device connected). If you reached this step but didn't have the USB stick in yet, then plug it in now and hit Refresh drive list. It should appear and if it's the only device it will already be highlighted. Click Next.

At this point you'll see a progress animation start, this is where the media creation tool actually downloads the install files from MicroSoft. This will take a little while depending on how fast your connection is. Mine takes about 4-5minutes (50M bits / sec download speed here). When it 's finished downloading, it will verify the download (making sure it wasn't corrupted),, the time this takes is dependent on the speed of the computer doing it. At 50% it's done verifying and begins to copy the data to the USB key. At 100% the key is ready. You should be able to browse it with File Explorer and see it's contents. Click Finish and you're done.

Once you've successfully completed this, let us know and we can guide you through the rest.

 

[techgeek]

Download the win10 iso from hear

https://www.microsoft.com/en-us/software-download/windows10ISO

x32 or x64 burn a dvd format the drive c: and install win10 again.

What do you think I've been trying to help her do? That link was given ten posts ago.

 

[techgeek]

What do you think I've been trying to help her do? That link was given ten posts ago.

The link I gave is for downloading the win10 ISO from microsoft and burn a dvd she can't boot to windows 10 or safe mode and the tool you are giving will format the usb drive she has completly!?

It's the same link.