operation did not complete successfully because the file contains a virus

[Michael_364]

I try to open any picture on my computer but its comes with an error saying operation did not complete successfully because the file contains a virus or potentially unwanted software.I have emsisoft and malwarebytes on the systems and done lots of scans. I tryed to open a picture that has been on my computer for a while and now i cant open it help

 

[Colif]

So do you have an antivirus program or you only using defender? emisoft & Malwarebytes don't replace antivirus, they just work along side it. You should try Bitdefender free and get a second opinion on its effectiveness

If you are sure the program is clean and are only using defender, try this: https://support.microsoft.com/en-us/instantanswers/64495205-6ddb-4da1-8534-1aeaf64c0af8/add-an-exclusion-to-windows-defender

 

[Michael_364]

So do you have an antivirus program or you only using defender? emisoft & Malwarebytes don't replace antivirus, they just work along side it. You should try Bitdefender free and get a second opinion on its effectiveness

If you are sure the program is clean and are only using defender, try this: https://support.microsoft.com/en-us/instantanswers/64495205-6ddb-4da1-8534-1aeaf64c0af8/add-an-exclusion-to-windows-defender

Emsisoft IS an antimalware/anti virus with a firewall(Uses bitdeffenders engine and its own). I am also using malwarebytes premium with protects the system. I really done think it is infected by a glitch with the OS. Has this happen before?

 

[Colif]

its likely a false positive, it can happen and if you sure it is safe, look here: http://support.emsisoft.com/topic/19483-whitelist/