Question Optic fiber packet loss?

[User1990]

Hey!
So I went to 1gbps up/down optic fiber from my 100/10 copper line yesterday and I've been noticing some packet loss.
In valorant for example I've been losing 80-100 packets per game.
Would these be enough to cause my game lag ?
Seems weird either way because I didn't have these issues with my 100/10 line.
Could my new ISP have different pathing or something?

Thanks!

B650 AORUS ELITE AX
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RTX 4060
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WIN 10 PRO 22H2

 

[Ralston18]

Pathing likely to be different with any ISP on any given day. And generally outside of your and your ISP's control.

Update your post to include full system hardware specs and OS information.

Run "ipconfig /all" (without quotes) via the Command Prompt. You should be able to copy and paste the full results to post here.

I would first be interested in knowing what DNS Servers were and are being used.

 

[User1990]

Pathing likely to be different with any ISP on any given day. And generally outside of your and your ISP's control.

Update your post to include full system hardware specs and OS information.

Run "ipconfig /all" (without quotes) via the Command Prompt. You should be able to copy and paste the full results to post here.

I would first be interested in knowing what DNS Servers were and are being used.

Right now I've been trying google dns but still the same overall.
Updated main post with system specs.

Host Name . . . . . . . . . . . . : DESKTOP-31U29TJ
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Ethernet:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek Gaming 2.5GbE Family Controller
Physical Address. . . . . . . . . : 74-56-3C-30-64-92
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv4 Address. . . . . . . . . . . : 192.168.1.3(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Friday, September 27, 2024 12:28:53 PM
Lease Expires . . . . . . . . . . : Saturday, September 28, 2024 12:28:53 PM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 8.8.8.8
8.8.4.4
NetBIOS over Tcpip. . . . . . . . : Enabled

|------------------------------------------------------------------------------------------|

| WinMTR statistics |

| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |

|------------------------------------------------|------|------|------|------|------|------|

| 192.168.1.1 - 0 | 6968 | 6968 | 0 | 0 | 28 | 0 |

| 94.131.142.254 - 1 | 6768 | 6714 | 0 | 0 | 46 | 0 |

| 10.0.6.11 - 1 | 6950 | 6945 | 0 | 3 | 81 | 1 |

| 10.0.6.102 - 1 | 6953 | 6949 | 7 | 10 | 128 | 8 |

| gooogle-d.bix.bg - 1 | 6953 | 6949 | 0 | 13 | 54 | 12 |

| 209.85.252.187 - 1 | 6952 | 6948 | 0 | 13 | 99 | 13 |

| 172.253.65.41 - 1 | 6946 | 6940 | 12 | 12 | 41 | 12 |

| dns.google - 1 | 6946 | 6940 | 12 | 12 | 42 | 12 |

|________________________________________________|______|______|______|______|______|______

https://imgur.com/a/fnI1vjD

View: https://imgur.com/a/fnI1vjD

 

[bill001g]

You have as fairly large loss in hop 2 which represents the connection to your house.

This is something your ISP needs to fix. Not sure what would cause loss on a fiber. Things like coax cable can get stuff like corrosion or water in connections fiber is pretty much immune to that.

Maybe there is a crack someplace in a fiber. The single fiber strand actually is connected to multiple houses between you and the ISP equipment at the far end of the fiber. It should be affecting multiple customers but 1% packet loss it not real noticeable unless you are playing online games.

In a way this is a best case since it tends to be the easiest to get the local connection fixed rather than something deep in a ISP network.

Not much I suspect you can do, maybe the modem shows signal levels but that would just confirm there was something off with the fiber connection. I would not do anything with the fiber it is extremely fragile just wrapping it around your finger can cause cracks.