I have three optical drives, all of which were working fine until I installed DVD Decrypter today, after which all hell broke loose. The drives are as follows: Plextor PX-W4824A (CD burner), Samsung SD-816B (DVD-ROM), and NEC ND-3550A (DVD burner). I don't know what other details are crucial to an analysis of the problem, but I'm running Windows XP Pro with SP2 installed. I have Roxio Easy CD/DVD Creator 6.x installed, which I haven't used in months. I also installed Nero 7 Premium today but didn't use it to burn anything.
Here's the story:
1) I end up trying to back up a DVD and get an error message from Any DVD saying there is a problem with the software or there is no burner installed. Reboots and reinstalls do not fix this error.
2) I realize that My Computer is not showing any of my three optical drives.
3) I check the BIOS and see that it does recognize the three drives, but I am still getting error code 19, meaning something is wrong with the registry.
4) I hunt around on the Net and find this page and follow the instructions to edit the registry.
5) I restart and (this may be unrelated) find that my computer is extremely slow because of a process that has taken over. I think it was wcuault.exe. I rename the files and restart, and that problem is solved.
6) Now that I can check my optical drives, I see that they are back! Unfortunately, I can't access them. I get the following error message:
"[D/E/F] is not accessible.
Incorrect function."
Some of the help I've read about includes a lot of people defaulting to this link.
However, I have not had Roxio version 5 on my HD since I reformatted last Spring, so I don't see how this article applies. I think there is still something wrong with the registry, and I don't know what or how to fix it. Then again, it could be something totally different.
Can anyone help? Let me know what information you need if you need any specific details.
Here's the story:
1) I end up trying to back up a DVD and get an error message from Any DVD saying there is a problem with the software or there is no burner installed. Reboots and reinstalls do not fix this error.
2) I realize that My Computer is not showing any of my three optical drives.
3) I check the BIOS and see that it does recognize the three drives, but I am still getting error code 19, meaning something is wrong with the registry.
4) I hunt around on the Net and find this page and follow the instructions to edit the registry.
5) I restart and (this may be unrelated) find that my computer is extremely slow because of a process that has taken over. I think it was wcuault.exe. I rename the files and restart, and that problem is solved.
6) Now that I can check my optical drives, I see that they are back! Unfortunately, I can't access them. I get the following error message:
"[D/E/F] is not accessible.
Incorrect function."
Some of the help I've read about includes a lot of people defaulting to this link.
However, I have not had Roxio version 5 on my HD since I reformatted last Spring, so I don't see how this article applies. I think there is still something wrong with the registry, and I don't know what or how to fix it. Then again, it could be something totally different.
Can anyone help? Let me know what information you need if you need any specific details.
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