Hi,
My optiplex 9020 MT (i7 4770) is having an issue where it will not power down when windows shuts down or when entering sleep mode, in both cases the cpu and rear case fan continue to spin. If I leave the CMOS battery in it will start up once but will not post again after a reset or shut down until I take out the CMOS battery again.
I have tried all the below with no luck:
CMOS Battery out
New CMOS Battery
Updated BIOS to latest version
Unplug all connectors and reconnect
New PSU
multiple types of ram in various DIMMS
Could this be a jumper issue or another issue with the motherboard? I think I have narrowed it down to the motherboard but am not too familiar with diagnosing physical motherboard issues.
Any help would be greatly appreciated
My optiplex 9020 MT (i7 4770) is having an issue where it will not power down when windows shuts down or when entering sleep mode, in both cases the cpu and rear case fan continue to spin. If I leave the CMOS battery in it will start up once but will not post again after a reset or shut down until I take out the CMOS battery again.
I have tried all the below with no luck:
CMOS Battery out
New CMOS Battery
Updated BIOS to latest version
Unplug all connectors and reconnect
New PSU
multiple types of ram in various DIMMS
Could this be a jumper issue or another issue with the motherboard? I think I have narrowed it down to the motherboard but am not too familiar with diagnosing physical motherboard issues.
Any help would be greatly appreciated