Ordered 2 Leonovo Ideacentre 720s and neither one would post!

[peytizzle]

I ordered a lenovo Ideacentre 720 from Costco and had it delivered. The fans come on but the system won't post and there is no display. I sent it back and received a new one. Exact same problem. Any ideas about what the culprit could be?

System

 

[bjornl]

If it has an onboard graphics card and a discrete one, try the other one.
Check that the RAM is seated correctly.
Check that the video card has power.

 

[rgd1101]

It a ryzen cpu, which doesn't have igpu, make sure you are using the dgpu.
Read the instruction.

 

[peytizzle]

This is a pre assembled unit. The graphics card is installed. It seems incredibly strange that both I've received won't post.

 

[rgd1101]

This is a pre assembled unit. The graphics card is installed. It seems incredibly strange that both I've received won't post.

we understand that, we just need to know if you connecting the monitor to the gpu and not the motherboard output.

gpu is the horizontal middle output