Origin games and certain titles having issues installing

[Daniel Corrado]

Hey so I have read into this on Google, and found out a lot of people are having the same issue as I. I hope I can explain this properly. If not I am sorry.

When I go install a game, at the end or when it decides to install DirectX I ususally get an error saying it can't install DirectX because of some unknown error (paraphasing) I have encountered this error trying to install Madden 19, FiFA, Burnout Remastered, you get the idea. It always reverts to DirectX errors. I never have problems download games using Uplay or Steam, only with Origin.

Now I have tried Unistalling the game, (as it installs but not 100%) still gets same error) put origin in admin mode, still get same error. I have tried all fixes on the net and none seem to work. So I don't know what else to do to get installation to work in Origin. Because its frustrating me.

 

[Colif]

Is PC in your sig the one you still have? Do you have latest GPU drivers as normally if its a DX error it could be GPU drivers related. You might want to run DDU, wipe traces of Nvidia off PC and reinstall drivers again, see if that fixes the errors - http://www.tomshardware.com/faq/id-2767677/perform-clean-install-video-card-drivers.html

can you right click start
choose run...
type dxdiag and press enter
click on the save all information button
this opens file explorer letting you create a text file of all info in dxdiag. name it and save it somewhere you can find it. Upload this to a file sharing web site and show here.

if you click on Display tab in dxdiag it shows what DX versions your card supports next to Feature levels in right hand column.

Screenshot of error would help me find the results you already seen. Did you try running this - https://www.microsoft.com/en-us/download/details.aspx?id=8109 (that link came from: https://answers.microsoft.com/en-us/windows/forum/games_windows_10/directx-error-while-trying-install-game/b0d6eba1-819b-4275-bb68-5f9fb92d3ee5)