OS Loading help

[IReallyHateViruses]

So I have here a Lenovo Thinkpad x240, and the OS won't load. When I try and boot the device, it goes to a black screen after the Windows logo disappears. I can, however, load and use the device if I run it in safe mode.

 

[geofelt]

Safe mode loads the os with only basic drivers and startup programs.
Likely you have an issue with drivers or apps.
Can you revert to an earlier time when all was well using system restore?

Start in safe mode and uninstall any apps that might be suspicious or not needed.
If no joy there, reinstall the drivers for the laptop.

 

[CN Shana]

since your capable of booting it in safe mode, that would mean no hard drive errors, so take a moment and maybe a breather because thats instant relief for you. sounds like you most likely have a virus or malware/rootkit thats destroying the startup process, could be a bad program, bad file, something downloaded, etc. if a virus scan and malware scan and/or system restore does not solve the process, the only option is to back your important files up into an external drive and reinstall windows with a clean install.

if you'd like reccomendations for antivirus software or antimalware software,

Avast antivirus, and Malwarebytes antimalware are two great programs.

 

[IReallyHateViruses]

Safe mode loads the os with only basic drivers and startup programs.
Likely you have an issue with drivers or apps.
Can you revert to an earlier time when all was well using system restore?

Start in safe mode and uninstall any apps that might be suspicious or not needed.
If no joy there, reinstall the drivers for the laptop.

I'll check Device Man. and see if there are any bad drivers and see if that can help with the issue. I tried another HD in the laptop and the same issue occured, but the original HD works fine in other laptops.