Question Os won't load.

Aug 15, 2020
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I just installed new ram 4gb. I already have 8gb in two slots. As soon as the windows logo comes up on the screen, my PC restarts. I have already tried taking out the cmos battery and resetting bios but nothing is working. When I bought the ram, it was working fine at the retail but now the Os won't load and the pc restarts and after 2-3 times it becomes stuck at the company logo (Gateway specifically).
 
Aug 15, 2020
2
0
10
0
Does it work without the new RAM? Only RAM sold together is guaranteed to work together.

What do you mean "working fine at the retail?"
When I was buying the ram at the shop, I asked the retailer to check the ram. It was working fine.

The ram should work if I only put this ram in the Mobo and not any other. But my pc freezes at manufacturer's logo or restarts as soon as windows logo shows up.
 

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