Question Outdated bios update help

[Elliot3401]

Okay, after i took my pc to a pc repair shop to see why my pc isnt working and they said it becuase your bios is outdated and your cpu is not compatible for that version of bios, there is no way i can access bios, the monitor says "no signal" so i cant update it manually so is there anyway i can update the bios without getting a new cpu?

Specs
Gigabyte ax 370
Ryzen 5 1600x

 

[laviniuc]

well the guys at the repair shop might do you a solid and give you a cpu to use while you update...

other then this, no, you can't update a bios without a cpu inside the mb.

 

[Elliot3401]

I have a cpu and it works perfectly but the repair shop said they didnt have the correct equipment to fix it, they told me to rent an older cpu compatible with the mobo then update the bios then put in my ryzen so its all up to date, but where or how can i rent a cpu thats compatible with my mobo, i thought i had to use some kind of flash drive

 

[Supahos]

That cpu absolutely should be supported... Do you have a graphics card? If not you can't get signal

 

[Elliot3401]

That cpu absolutely should be supported... Do you have a graphics card? If not you can't get signal

Yes i have a gpu and ive plugged my hdmi into my mobo and my graphics card and both ways i still dont get a signal (gpu fans spin then stop)

 

[Supahos]

Gpu fans should stop as they only run when hot enough to justify running. You cannot get signal from the motherboard so all troubleshooting should be done with the monitor plugged into the GPU.

I'd suggest using only 1 stick of ram in the slot mentioned in the motherboard manual. The cpu, CPU cooler and GPU, all outside of the case and see if it'll boot

 

[Elliot3401]

Gpu fans should stop as they only run when hot enough to justify running. You cannot get signal from the motherboard so all troubleshooting should be done with the monitor plugged into the GPU.

I'd suggest using only 1 stick of ram in the slot mentioned in the motherboard manual. The cpu, CPU cooler and GPU, all outside of the case and see if it'll boot

Ive tried this already and still dont work unfortunately :/

 

[Supahos]

Then sounds like you've got either a bum cpu ormotherboard (I guess it could be the 580 possibly) I'm guessing you do have both of the power connections to the 580?

 

[Elliot3401]

Then sounds like you've got either a bum cpu ormotherboard (I guess it could be the 580 possibly) I'm guessing you do have both of the power connections to the 580?

Can you explain what 580 is ?

 

[ko888]

What BIOS version is currently on that motherboard? On the GA-AX370-Gaming BIOS version F2 or later is required to support the Ryzen 5 1600X.

 

[Supahos]

Whoops got crossed up with a different post. I meant whatever gpu you do have.

Mind listing all of your computer components?

 

[Elliot3401]

Whoops got crossed up with a different post. I meant whatever gpu you do have.

Mind listing all of your computer components?

Cpu- ryzen 5 1600x
Mobo- gigabyte ax 370
Psu- corsair cx 750M
Ram- ballistic sport 16gb

 

[Supahos]

What gpu?

 

[Elliot3401]

What gpu?

Oh sorry i misread i thought you said cpu

Gpu- asus strix gtx 950

 

[NightHawkRMX]

That shop was lying. I would prob get a motherboard replacement. I would say a dead cpu is less likely.

 

[Elliot3401]

What BIOS version is currently on that motherboard? On the GA-AX370-Gaming BIOS version F2 or later is required to support the Ryzen 5 1600X.

I cant see the version as i get no signal to the monitor?

 

[ko888]

I cant see the version as i get no signal to the monitor?

I would assume that the motherboard BIOS is F1 (i.e. First release).

 

[Supahos]

I would assume that the motherboard BIOS is F1 (i.e. First release).

Seeing as literally all CPUs require at least f3 I'm guessing it's at least f3 and most if not all shipped with f5+ as that caught the rest of the 1st gen stack

https://www.gigabyte.com/Ajax/SupportFunction/Getcpulist?Type=Product&Value=6167

 

[ko888]

Seeing as literally all CPUs require at least f3 I'm guessing it's at least f3 and most if not all shipped with f5+ as that caught the rest of the 1st gen stack

https://www.gigabyte.com/Ajax/SupportFunction/Getcpulist?Type=Product&Value=6167

Did the OP say that they have the GAMING 5?

GIGABYTE Motherboard Model	Ryzen 5 1600X supported since BIOS Version
GA-AX370M-Gaming 3 (rev. 1.x)	F1
GA-AX370-Gaming 3 (rev. 1.x)	F1
GA-AX370M-DS3H (rev. 1.x)	F1
GA-AX370-Gaming K7 (rev. 1.0)	F3
GA-AX370-Gaming (rev. 1.x)	F2
GA-AX370-Gaming K3 (rev. 1.0)	F2
GA-AX370-Gaming K5 (rev. 1.x)	F2
GA-AX370-Gaming 5 (rev. 1.0)	F5

 

[Elliot3401]

My motherboard is the gaming 5 which is f5 so that shouldn't be an issue with the ryzen correct?

 

[ko888]

My motherboard is the gaming 5 which is f5 so that shouldn't be an issue with the ryzen correct?

BIOS Version F3 was the first BIOS Version shipped with that motherboard model. At this point you don't even know which BIOS Version is currently on the motherboard. If it's F3 or F4 then the BIOS doesn't have the AGESA needed to support the Ryzen 5 1600X.

 

[dstln]

My motherboard is the gaming 5 which is f5 so that shouldn't be an issue with the ryzen correct?

That chart says you need F5 bios version to run the 1600, so I'm assuming your motherboard doesn't have that. I thought AMD used to have a program where they could ship you a CPU to update the BIOS, then return it, but not sure if that's still going on.

 

[Elliot3401]

BIOS Version F3 was the first BIOS Version shipped with that motherboard model. At this point you don't even know which BIOS Version is currently on the motherboard. If it's F3 or F4 then the BIOS doesn't have the AGESA needed to support the Ryzen 5 1600X.

Okay any way i could update it if its its outdated

 

[ko888]

That chart says you need F5 bios version to run the 1600, so I'm assuming your motherboard doesn't have that. I thought AMD used to have a program where they could ship you a CPU to update the BIOS, then return it, but not sure if that's still going on.

AMD offers a Boot Kit but it's for 2nd Generation Ryzen Desktop Processors:

https://www.amd.com/en/support/kb/faq/pa-100

 

[Elliot3401]

That chart says you need F5 bios version to run the 1600, so I'm assuming your motherboard doesn't have that. I thought AMD used to have a program where they could ship you a CPU to update the BIOS, then return it, but not sure if that's still going on.

I got told about that method that AMD sends you a cpu so you can update bios but if its still going on id like to have a link to it, but if they have stopped, do you suggest any other ways that wont cost me a bomb?