Hi,
recently I'm facing problem with outlook 2016. When we launch the application it starts to load and crash after few seconds.
I was trying to Quick repair, Online repair, Creating new profile, Reinstalling, run safe mode - none of theese works.
We're using Kerio Control offline conector for our mail client.
After few hours of searching with informating form event log, no success.
Event Log -------------------------------------------------------------------------------------------------------------------------
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2019-10-09T11:17:14.512007600Z" />
<EventRecordID>211734</EventRecordID>
<Channel>Application</Channel>
<Computer>XXXXXXXX.XX.LOCAL</Computer>
<Security />
</System>
<EventData>
<Data>OUTLOOK.EXE</Data>
<Data>16.0.12026.20264</Data>
<Data>5d8be281</Data>
<Data>OLMAPI32.DLL</Data>
<Data>16.0.12026.20132</Data>
<Data>5d72fb4a</Data>
<Data>c0000005</Data>
<Data>000036d8</Data>
<Data>30d0</Data>
<Data>01d57e9316bc0f11</Data>
<Data>C:\Program Files (x86)\Microsoft Office\root\Office16\OUTLOOK.EXE</Data>
<Data>C:\Program Files (x86)\Microsoft Office\Root\Office16\OLMAPI32.DLL</Data>
<Data>dda1d5cd-ca3e-46f6-9d22-53a90b66b436</Data>
<Data>
</Data>
<Data>
</Data>
</EventData>
</Event>
Event Log -------------------------------------------------------------------------------------------------------------------------
Any ideas ?
Thank you.
recently I'm facing problem with outlook 2016. When we launch the application it starts to load and crash after few seconds.
I was trying to Quick repair, Online repair, Creating new profile, Reinstalling, run safe mode - none of theese works.
We're using Kerio Control offline conector for our mail client.
After few hours of searching with informating form event log, no success.
Event Log -------------------------------------------------------------------------------------------------------------------------
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2019-10-09T11:17:14.512007600Z" />
<EventRecordID>211734</EventRecordID>
<Channel>Application</Channel>
<Computer>XXXXXXXX.XX.LOCAL</Computer>
<Security />
</System>
<EventData>
<Data>OUTLOOK.EXE</Data>
<Data>16.0.12026.20264</Data>
<Data>5d8be281</Data>
<Data>OLMAPI32.DLL</Data>
<Data>16.0.12026.20132</Data>
<Data>5d72fb4a</Data>
<Data>c0000005</Data>
<Data>000036d8</Data>
<Data>30d0</Data>
<Data>01d57e9316bc0f11</Data>
<Data>C:\Program Files (x86)\Microsoft Office\root\Office16\OUTLOOK.EXE</Data>
<Data>C:\Program Files (x86)\Microsoft Office\Root\Office16\OLMAPI32.DLL</Data>
<Data>dda1d5cd-ca3e-46f6-9d22-53a90b66b436</Data>
<Data>
</Data>
<Data>
</Data>
</EventData>
</Event>
Event Log -------------------------------------------------------------------------------------------------------------------------
Any ideas ?
Thank you.