Question Outlook 2016 Problem

DeMiThA

Reputable
Dec 22, 2014
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I signed in to outlook 2016 to try it out. don't like it much, I prefer the web version. however, now I don't receive emails on the web version I can only send/receive them on outlook 2016 emails are not syncing). How can i fix this? i wanna ditch outlook 2016 and go back to web application. Help please
 

britechguy

Notable
Jul 2, 2019
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My guess is that you somehow set up the account under Outlook 2016 using POP3 protocol, not the default IMAP protocol (which supports synchronization between multiple devices/interfaces).

Look under your account settings and check that. If that's the case you can just ditch Outlook 2016 or, preferably, ditch the account as you currently have it set up and set it up again using IMAP. [I don't think Outlook.com uses Exchange, which is Microsoft specific, but it might. If it does then use Exchange, not IMAP. In any case, if you're using POP that will be a problem if you wish to maintain sync between multiple devices.]
 

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