Hi All,
hoping you can help me. I have recently had a new Windows 11 PC with Office 2019 added.
I have 2 mail accounts, a gmail and an outlook.com account.
Gmail is my primary account so I set that up on Outlook a couple of weeks ago - I had a bit of trouble as it had 2 factor authorisation but managed after a couple of attempts to get it working.
I've been trying today to get my outlook.com account added but cannot get it to connect in Outlook.
I also have 2 factor authorisation on my outlook.com account, and so at the login I entered my password but it told me it's the wrong password even though it's right - as I've used it to login to the outlook web app with no problems.
Because it's a 2 factor authorisation I logged to my Microsoft account thenSecurity/Advanced Security Options and generated an App Password. Still at the login screen in Outlook I entered the app password and it's still saying wrong password.
I've even tried my authenticator app on my phone for a different way to sign in but that didn't work either. Have also tried to get a text sent me onto my mobile but it will only send to a number ending 82. This is strange as my MS account didn't have a phone number assigned to it, and even after adding my phone to the account it still only gives me the 82 option.
Don't know if anyone can help but would appreciate any help.
Thanks
hoping you can help me. I have recently had a new Windows 11 PC with Office 2019 added.
I have 2 mail accounts, a gmail and an outlook.com account.
Gmail is my primary account so I set that up on Outlook a couple of weeks ago - I had a bit of trouble as it had 2 factor authorisation but managed after a couple of attempts to get it working.
I've been trying today to get my outlook.com account added but cannot get it to connect in Outlook.
I also have 2 factor authorisation on my outlook.com account, and so at the login I entered my password but it told me it's the wrong password even though it's right - as I've used it to login to the outlook web app with no problems.
Because it's a 2 factor authorisation I logged to my Microsoft account thenSecurity/Advanced Security Options and generated an App Password. Still at the login screen in Outlook I entered the app password and it's still saying wrong password.
I've even tried my authenticator app on my phone for a different way to sign in but that didn't work either. Have also tried to get a text sent me onto my mobile but it will only send to a number ending 82. This is strange as my MS account didn't have a phone number assigned to it, and even after adding my phone to the account it still only gives me the 82 option.
Don't know if anyone can help but would appreciate any help.
Thanks