Archived from groups: microsoft.public.windowsxp.help_and_support (
More info?)
Keep having fun!
--
Hope this helps. Let us know.
Wes
MS-MVP Windows Shell/User
In news:21749AD9-3897-4ED3-A888-96FDA8EF2F3C@microsoft.com,
Pam <Pam@discussions.microsoft.com> hunted and pecked:
> Thank you very much, this does help. I love this forum! Anytime I have
> (what I think) a major problem, I come here, look around or post and I
> get my answer!
>
> "Wesley Vogel" wrote:
>
>> Pam,
>>
>> Keep in mind that Tom Koch is the OE expert. Whenever you have a
>> question about OE, look here first...
>>
>> Inside Outlook Express
>> http://insideoe.tomsterdam.com/
>>
>> Inside Outlook Express - Sitemap
>>
http://insideoe.tomsterdam.com/sitemap.htm
>>
>> Here are some good articles by Tom Koch (OE) and Sandi Hardmeier (IE)
>>
http://www.microsoft.com/windows/ie/community/columns/default.mspx
>>
>> --
>> Hope this helps. Let us know.
>>
>> Wes
>> MS-MVP Windows Shell/User
>>
>> In news:17AB1D41-D2C2-4FFF-A848-6E4625F882FA@microsoft.com,
>> Pam <Pam@discussions.microsoft.com> hunted and pecked:
>>> Wow!! A lot to read and learn!! (and I saved it for reference lol)
>>> But it is all worth it! I want to thank both of you for all the tips,
>>> so far OE is working and I am a little more knowledgable than before!
>>>
>>> "Wesley Vogel" wrote:
>>>
>>>> Scanning in or outgoing mail does no good, it can only cause problems.
>>>> You do not need this no matter what brand AV software you have. As
>>>> long as the regular AV software is running, you're covered.
>>>>
>>>> [[The only real reason to use email and download scanning is to make
>>>> you feel more secure.]]
>>>>
>>>> I use OE and AVG 7 and do not even have the E-mail Scanner installed,
>>>> let alone turned on.
>>>>
>>>> The Other E-Mail Threat: File Corruption in Outlook Express
>>>> Published: November 18, 2004
>>>> By Tom Koch
>>>>
http://www.microsoft.com/windows/IE/community/columns/filecorruption.mspx
>>>>
>>>> [[As surprising and ironic as it may seem though, the most common cause
>>>> of DBX corruption is not a virus, but rather anti-virus programs that
>>>> are configured to scan incoming or outgoing e-mail. Even the most
>>>> well-known anti-virus programs have exhibited this problem from time
>>>> to time. ]]
>>>>
>>>> Scroll down to:
>>>> Viral Irony: The Most Common Cause of Corruption
>>>> or click...
>>>>
>>
http://www.microsoft.com/windows/IE/community/columns/filecorruption.mspx#EEAA
>>>>
>>>> ----
>>>>
>>>> [[In fact, .]]
>>>> Messages in Inbox or other mail folders disappear
>>>>
http://insideoe.tomsterdam.com/problems/bugs.htm#mailgone
>>>>
>>>> ----
>>>>
>>>> [[Disabling Email Scanning does not leave you unprotected against
>>>> viruses that are distributed as email attachments. Norton AntiVirus
>>>> Auto-Protect scans incoming files as they are saved to your hard
>>>> drive, including email and email attachments. Email Scanning is just
>>>> another layer on top of this. To make sure that Auto-Protect is
>>>> providing the maximum protection, keep Auto-Protect enabled and run
>>>> LiveUpdate regularly to ensure that you have the most recent virus
>>>> definitions.]]
>>>> Frequently asked questions about Norton AntiVirus Email Scanning
>>>>
>>
http://service1.symantec.com/SUPPORT/nav.nsf/d4578f66d8f00a0188256d4e006aaa94/4ba5fc8ef939c44c88256c7500723cf0?OpenDocument&src=bar_sch_nam
>>>>
>>>>
>>>> Click to clear the "Scan incoming Email" and "Scan outgoing Email"
>>>> check box.!!!!
>>>>
http://www.domainavenue.com/support_oe6_0x800ccc19.htm
>>>>
>>>> --
>>>> Hope this helps. Let us know.
>>>>
>>>> Wes
>>>> MS-MVP Windows Shell/User
>>>>
>>>> In news:F547E808-DF91-4184-8892-DE176204FC51@microsoft.com,
>>>> Pam <Pam@discussions.microsoft.com> hunted and pecked:
>>>>> Thank you Ricky. I already have the service update, but I am going to
>>>>> try their suggestion for Norton. I'm not real secure in their
>>>>> suggestion though.
>>>>>
>>>>> "Ricky" wrote:
>>>>>
>>>>>> There's some info about the error here..
>>>>>>
http://www.domainavenue.com/support_oe6_0x800ccc19.htm
>>>>>>
>>>>>> "Pam" <Pam@discussions.microsoft.com> wrote in message
>>>>>> news:8FC0938A-C334-450F-B0FA-C0AC4D35BBB7@microsoft.com...
>>>>>>> Update: I was looking, for the millionth time, at all the options,
>>>>>>> account
>>>>>>> properties, and I didn't touch anything. As a matter of fact, after
>>>>>>> looking
>>>>>>> I hit cancel instead of o.k. to make sure nothing would change.
>>>>>>> Anyway, I hit cancel when I was done looking and I started to
>>>>>>> receive email. I've been
>>>>>>> at this since 4 am. I would still like anyone's opinion of what
>>>>>>> could have
>>>>>>> been happening. I was waiting for a "strange" email to come in and
>>>>>>> I could
>>>>>>> have said, oh, that's what did it. But everything was normal, no
>>>>>>> big files,
>>>>>>> nothing. And Norton was enabled.
>>>>>>>
>>>>>>> "Pam" wrote:
>>>>>>>
>>>>>>>> OE timeout error just started happening this morning. I went into
>>>>>>>> options
>>>>>>>> and set the timeout to 5 minutes. Still can't receive email. I
>>>>>>>> totally disabled Norton Security, anti-virus, firewall, everything,
>>>>>>>> still can't receive mail. I can receive it from comcast's website.
>>>>>>>> And, the funny thing
>>>>>>>> is, I can also receive mail from my second identity through outlook
>>>>>>>> express.
>>>>>>>> I checked option for option, and account details and everything is
>>>>>>>> set exactly the same for both identities. I sent a test message to
>>>>>>>> myself and I
>>>>>>>> can send just fine. When I try to receive email it says:
>>>>>>>>
>>>>>>>> A time-out occurred while communicating with the server. Account:
>>>>>>>> 'mail.comcast.net', Server: 'mail.comcast.net', Protocol: POP3,
>>>>>>>> Port: 110,
>>>>>>>> Secure(SSL): No, Error Number: 0x800CCC19
>>>>>>>>
>>>>>>>> I don't know what all you need, I'm using Outlook Express 6,
>>>>>>>> Internet Explorer, cable connection, WindowsXP, Norton Security
>>>>>>>> (though I disabled it
>>>>>>>> for the test)...