Outlook express

[Doris]

Archived from groups: microsoft.public.windowsxp.basics (More info?)

Hi, can anyone help? I'm trying to check email and getting the following
error message:

Your server has unexpectedly terminated the connection. Possible causes for
this include server problems, network problems, or a long period of
inactivity. Account: 'mail.btopenworld.com', Server: 'mail.btopenworld.com',
Protocol: POP3, Port: 110, Secure(SSL): No, Error Number: 0x800CCC0F

I know that the modem/internet connection is working okay (since i'm
connected right now to send this!) but not sure what to try next to fix it...

Cheers

 

[Guest]

Archived from groups: microsoft.public.windowsxp.basics (More info?)

Hello Doris

This is to do with your ISP settings , ( BT Openworld.com ), do you know
them.
Otherwise I'm afraid it means you phoning their helpline, but once through
they should resolve it in moments.
--
Sandal


"doris" wrote:

>
>
> Hi, can anyone help? I'm trying to check email and getting the following
> error message:
>
> Your server has unexpectedly terminated the connection. Possible causes for
> this include server problems, network problems, or a long period of
> inactivity. Account: 'mail.btopenworld.com', Server: 'mail.btopenworld.com',
> Protocol: POP3, Port: 110, Secure(SSL): No, Error Number: 0x800CCC0F
>
> I know that the modem/internet connection is working okay (since i'm
> connected right now to send this!) but not sure what to try next to fix it...
>
> Cheers

 

[Guest]

Archived from groups: microsoft.public.windowsxp.basics (More info?)

doris wrote:
>
> Hi, can anyone help? I'm trying to check email and getting the following
> error message:
>
> Your server has unexpectedly terminated the connection. Possible causes for
> this include server problems, network problems, or a long period of
> inactivity. Account: 'mail.btopenworld.com', Server: 'mail.btopenworld.com',
> Protocol: POP3, Port: 110, Secure(SSL): No, Error Number: 0x800CCC0F
>
> I know that the modem/internet connection is working okay (since i'm
> connected right now to send this!) but not sure what to try next to fix it...
>

And what did you ISP's tech support tell you when you contacted them?


--

Bruce Chambers

Help us help you:
http://dts-l.org/goodpost.htm
http://www.catb.org/~esr/faqs/smart-questions.html

You can have peace. Or you can have freedom. Don't ever count on having
both at once. - RAH

 

[Guest]

Archived from groups: microsoft.public.windowsxp.basics (More info?)

For what it is worth, I used to get those messages also in outlook express.
I bet that is is an email around 2kb in length. Something in that email
clogs up the pipeline so your other emails won't download.
I always check my email in (myatt) first to see if those kind of emails are
there. Delete the emails that you don't know who the sender is.
From what I can remember, there was never an attachment connected with the
email(s) that would prohibit downloading of messages.

Just a thought!!
"doris" <doris@discussions.microsoft.com> wrote in message
news:C8D443B2-DA0E-41D2-8F6C-2007763163E8@microsoft.com...
>
>
> Hi, can anyone help? I'm trying to check email and getting the following
> error message:
>
> Your server has unexpectedly terminated the connection. Possible causes
for
> this include server problems, network problems, or a long period of
> inactivity. Account: 'mail.btopenworld.com', Server:
'mail.btopenworld.com',
> Protocol: POP3, Port: 110, Secure(SSL): No, Error Number: 0x800CCC0F
>
> I know that the modem/internet connection is working okay (since i'm
> connected right now to send this!) but not sure what to try next to fix
it...
>
> Cheers

 

[Guest]

Archived from groups: microsoft.public.windowsxp.basics (More info?)

"doris" <doris@discussions.microsoft.com> wrote in message
news:C8D443B2-DA0E-41D2-8F6C-2007763163E8@microsoft.com
> Hi, can anyone help? I'm trying to check email and getting the
> following error message:
>
> Your server has unexpectedly terminated the connection. Possible
> causes for this include server problems, network problems, or a long
> period of inactivity. Account: 'mail.btopenworld.com', Server:
> 'mail.btopenworld.com', Protocol: POP3, Port: 110, Secure(SSL): No,
> Error Number: 0x800CCC0F
>
> I know that the modem/internet connection is working okay (since i'm
> connected right now to send this!) but not sure what to try next to
> fix it...
>
> Cheers

Turn off email scanning in your anti-virus. It provides no added
protection.

The Other E-Mail Threat: File Corruption in Outlook Express
Published: November 18, 2004
By Tom Koch
http://www.microsoft.com/windows/IE/community/columns/filecorruption.mspx

Email scanning slows down Sending and Receiving, sometimes enough that OE
times out. Since some of the received messages have large (often virus)
attachments, which exasperates the problem.
Some Comcast users have found it necessary to totally uninstall Norton and
switch to the free AVG with mail scanning off. Norton invented email
scanning and here's what they say:

"Disabling Email Scanning does not leave you unprotected against viruses
that
are distributed as email attachments. Norton AntiVirus Auto-Protect scans
incoming files as they are saved to your hard drive, including email and
email attachments. Email Scanning is just another layer on top of this. To
make sure that Auto-Protect is providing the maximum protection, keep
Auto-Protect enabled and run LiveUpdate regularly to ensure that you have
the most recent virus definitions."
http://service1.symantec.com/SUPPORT/nav.nsf/d4578f66d8f00a0188256d4e006aaa94/4ba5fc8ef939c44c88256c7500723cf0

"...your computer is protected if Auto-Protect is enabled. Auto-Protect
scans any incoming files, including email attachments, when the files are
saved to your hard drive."
http://service1.symantec.com/SUPPORT/nav.nsf/docid/2001100907323806

"NAV provides multiple layers of protection. Email scanning is just one of
those layers. Even if you are not running Email Scanning, your computer is
protected against viruses that are distributed as email attachments by NAV
Auto-Protect. Auto-Protect will scan any incoming files, including email
attachments, as they are saved to your hard drive. To make sure that
Auto-Protect is providing the maximum protection, keep Auto-Protect enabled
and run LiveUpdate regularly to ensure that you have the most recent virus
definitions."
http://service1.symantec.com/SUPPORT/sunset-c2002kb.nsf/f7d6cb402f0b760785256ee600549628/abcba312aed2225285256edd00478dbd?OpenDocument&src=bar_sch_nam

See also
http://help.expedient.com/mailnews/norton_antivirus.shtml

So Symantec used to say this often and clearly. The newer stuff doesn't
have the statement included as it was considered an embarrassment. If you
know anyone who programs for Norton try to get them to talk about it.

--
Frank Saunders, MS-MVP OE
Please respond in Newsgroup. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com/security/protect/

 

[Jo]

Archived from groups: microsoft.public.windowsxp.basics (More info?)

I am on Freeserve and have been getting the same. My wife - on a different
PC - has had the same problem. It turns out to be a problem with the ISP and
what they are doing with their mail servers. Perhaps you have the same
problem?? Suggest you give them a call and ask if they have had problems

"doris" <doris@discussions.microsoft.com> wrote in message
news:C8D443B2-DA0E-41D2-8F6C-2007763163E8@microsoft.com...
>
>
> Hi, can anyone help? I'm trying to check email and getting the following
> error message:
>
> Your server has unexpectedly terminated the connection. Possible causes
for
> this include server problems, network problems, or a long period of
> inactivity. Account: 'mail.btopenworld.com', Server:
'mail.btopenworld.com',
> Protocol: POP3, Port: 110, Secure(SSL): No, Error Number: 0x800CCC0F
>
> I know that the modem/internet connection is working okay (since i'm
> connected right now to send this!) but not sure what to try next to fix
it...
>
> Cheers