Question Outlook is not connecting to GMail ?

[Tonycl535]

Hi all,
I've a big problem which is driving me round the bend with Outlook and Gmail. I have Office 2019 (single user) that I had bundled with my new PC in Jan 2022.
I was able to set up my Gmail account on it back then, and I remember I had to sign in with 2 factor authorization. After that I tried to link my Outlook.com email as well, but I had a lot of trouble trying to that. One of the things I read online was to do a registry hack to disable Outlook to ask for 2 factor as Outlook didn't support it as I remember. Anyway I did the registry thing to try to get an Outlook account onto Office, but it didn't work.

In the last couple of days I was getting emails from Paypal asking me to verify my account which I didn't have with them, so I decided to change my Gmail password just in case, as I'd been a victim of identity fraud some years ago.

When I tried to reconnect onto Outlook yesterday with the new password it wouldn't work and kept asking for my password again.
I spent quite a bit of time trying to read up and it seems that Gmail has dropped the 'use less secure apps' option and want 2 factor.

Unfortunately, I think the reg hack I did last year is stopping the Modern Authorisation or whatever it is from popping up as the connection box for the add account looks old school. I haven't a clue what I did back then with the hack but I'm just not seeing anything like I remembered back then when I first set it up.
I've been onto MS and used the completely uninstall office tool, run CCleaner on my registry, then reinstalled Office via the store link for my product. Have done this many times and am still getting no joy in connecting to Gmail.

https://imgur.com/a/4ulW3IV

View: https://imgur.com/a/4ulW3IV

I've a couple of other business email addresses which Outlook connects to no problem, however the Gmail account is my primary account for everything personal so at the moment I am having to use the webmail version and on my phone, but I really want it back as a PC app because I'm hopeless with phones. I'm hoping some one out there can shed some light?

Thanks all in advance.

 

[rgd1101]

there https://support.google.com/mail/answer/7104828?hl=en
or https://support.google.com/mail/ans...ange-smtp-other-settings-in-your-email-client

different settings for pop and imap

 

[Tonycl535]

there https://support.google.com/mail/answer/7104828?hl=en
or https://support.google.com/mail/answer/7126229?hl=en#zippy=,step-change-smtp-other-settings-in-your-email-client

different settings for pop and imap

Hi Rgd1101,
apologies for not responding sooner I had to go out yesterday so was unable to thank you for your post until now.

Unfortunately this hasn't helped as I was unable to populate the ports SSL etc. as there were no options for this in the Outlook dialog box, also I'm getting just a blank box pop up when I go into Accout Settings\Server Settings which I can't do anything with. I suspect that would be where I populated the SSL etc.?

I'm really struggling here just over a change in Gmail password.

 

[randyh121]

Hi all,
I've a big problem which is driving me round the bend with Outlook and Gmail. I have Office 2019 (single user) that I had bundled with my new PC in Jan 2022.
I was able to set up my Gmail account on it back then, and I remember I had to sign in with 2 factor authorization. After that I tried to link my Outlook.com email as well, but I had a lot of trouble trying to that. One of the things I read online was to do a registry hack to disable Outlook to ask for 2 factor as Outlook didn't support it as I remember. Anyway I did the registry thing to try to get an Outlook account onto Office, but it didn't work.

In the last couple of days I was getting emails from Paypal asking me to verify my account which I didn't have with them, so I decided to change my Gmail password just in case, as I'd been a victim of identity fraud some years ago.

When I tried to reconnect onto Outlook yesterday with the new password it wouldn't work and kept asking for my password again.
I spent quite a bit of time trying to read up and it seems that Gmail has dropped the 'use less secure apps' option and want 2 factor.

Unfortunately, I think the reg hack I did last year is stopping the Modern Authorisation or whatever it is from popping up as the connection box for the add account looks old school. I haven't a clue what I did back then with the hack but I'm just not seeing anything like I remembered back then when I first set it up.
I've been onto MS and used the completely uninstall office tool, run CCleaner on my registry, then reinstalled Office via the store link for my product. Have done this many times and am still getting no joy in connecting to Gmail.

https://imgur.com/a/4ulW3IV

View: https://imgur.com/a/4ulW3IV

I've a couple of other business email addresses which Outlook connects to no problem, however the Gmail account is my primary account for everything personal so at the moment I am having to use the webmail version and on my phone, but I really want it back as a PC app because I'm hopeless with phones. I'm hoping some one out there can shed some light?

Thanks all in advance.

1. Delete the gmail profile on Outlook. It is best to start fresh. Don't worry, your emails will repopulate once you log back in at the last step.
2. Enable third party access on your google account. It is a new thing, they won't let you connect to Outlook or any other app unless you allow the app to go through. More info can be found here https://support.google.com/accounts/answer/3466521?hl=en
3. Add your google account back in Outlook, it should work then

 

[Tonycl535]

Hi Randyh121
Thanks for your time and reply. I've removed the Gmail account from the Outlook client. I've gone to my security settings on Gmail/Google but there's no option for 'Manage third-party access' in there. In the link you have given me it states 'Important: "Manage third-party access" is only available if you grant access to third-party apps.'
I've gone to 'Apps with access to your account' but it just tells me 'you haven't given any apps or services permission to access your Google account' and there doesn't seem to be anyway to enable anything that would allow it.
I may be wrong but I'm getting the impression that the Outlook client should first send credentials to Google to ask permission?
I'm not sure what I'm doing wrong here.