My Dad's Home and Student Edition license of Office 2021 suddenly lost Outlook two days ago.
He's been using it for two years and then earlier this week, his taskbar shortcut for it has gone. I had a look and saw the start menu shortcut is just a blank page icon and the destination it points to contains the exe files for Word, Excel, Powerpoint and OneNote, but no Outlook. His .PST file with all his folders is still there. Using Outlook 2010, he can access everything from this .PST file.
After some sleuthing, the best explanation that I can come up with is that Office 2021 Home and Student Edition stopped including Outlook 2 years ago. It's taken this long for the Windows 11 updates to pull the plug. He is supposed to move over to this 'standalone' version of Outlook now, which I think they call Outlook Classic. The problem is, it won't let you import any .PST files unless you have a 365 subscription. I don't even know what I have to do to get his contacts list in.
So I'm just asking, have I got this right? Is this the deal Microsoft have given us? I'm spending hours trying to figure this out.
He's been using it for two years and then earlier this week, his taskbar shortcut for it has gone. I had a look and saw the start menu shortcut is just a blank page icon and the destination it points to contains the exe files for Word, Excel, Powerpoint and OneNote, but no Outlook. His .PST file with all his folders is still there. Using Outlook 2010, he can access everything from this .PST file.
After some sleuthing, the best explanation that I can come up with is that Office 2021 Home and Student Edition stopped including Outlook 2 years ago. It's taken this long for the Windows 11 updates to pull the plug. He is supposed to move over to this 'standalone' version of Outlook now, which I think they call Outlook Classic. The problem is, it won't let you import any .PST files unless you have a 365 subscription. I don't even know what I have to do to get his contacts list in.
So I'm just asking, have I got this right? Is this the deal Microsoft have given us? I'm spending hours trying to figure this out.