Overclocking failed message Need Help

[nickmarcoux]

I have been expiriencing crashes when ever some sort of media (besides games for whatever reason) shows up on the screen it will freeze and i can not move my mouse or do anything. I cant send pictures so im not sure how i can show the problem but if u know how i can get the info plz do tell me. Thanks

 

[Redneck5439]

Your tying to push an overclock too far with too low of a voltage. That is what a "overclock failed" message displays 98% of the time. You will either have to step back your overclock to your last stable settings or reset CMOS. The easiest way to reset CMOS is to unplug your computer, pull the lithium battery on your motherboard and leave it out for a few minutes, then put the battery back in and restart your computer.

 

[nickmarcoux]

The instruction above fid fix my overclocking issue but my pc is still constantly chrashing whenever i try to use any media (downloads, twitter, fb, youtube, etc) please let me know if you have a solution for me. Thanks

 

[Redneck5439]

Okay, were going to need some additional information to help you. What is your system specs? Windows version, Motherboard, processor, power supply unit, RAM, and GPU. You will also have to download a monitoring program like HWmonitor and CPU-Z so we know what your temps, voltages, ect are reading in Windows. Without the above information it is almost impossible to determine what is wrong with your system.

 

[nickmarcoux]

Alright here it goes. I have Windows 7 Home Premium, AMD A10-7850K APU with Radeon(TM) R7 Graphics 3.70GHz Processor, My power supply is in the link below, 8.00 GB (6.94 GB Usable) of RAM.

https://www.dropbox.com/s/n4egf5xbectlmvw/2016-03-10%2018.31.27.jpg?dl=0

Now about those two downloads do i have to download both or just one, and do can you provide a link so i know im downloading the correct thing. Thanks

 

[Redneck5439]

Ok, your specs look fine. If you reset CMOS by pulling the lithium battery on the motherboard then your problem is almost certainly software, not hardware related at this point. I would suggest a clean install of the operating system. You have two main choices with this, you can either clean install Windows 7 using your installation CD or you could take the opportunity to update to Windows 10 with clean install. Either way you are going to loose all the information on your hard drive so you will have to back up all of your important files and pictures. If you want to clean install of Windows 10 follow the link:

http://www.microsoft.com/en-us/software-download/windows10

Click Download Tool Now launch and install to CD or Flash drive (I recommend flash drive). With your CD in the CD-Rom drive or your flash drive in a USB port restart your system (may have to enter bios and set fist boot drive to be the CD-Rom drive or USB port) and follow the directions- make sure you choose to do a clean install (remove everything from the hard drive).

Doing a clean install of the OS will remove any software conflicts / file fragments / driver fragments that are more than likely the causes of your current instability.

 

[nickmarcoux]

It worked. I couldnt find my windows 7 installation disk so i upgraded to 10 and it isnt freezing anymore. Thanks you so much for your help