[SOLVED] Packard bell windows 7 unable to connect to WiFi

[abigailchandler]

Hi I have a Packard bell TM01 that can no longer connect to the WiFi, it's not an issue with the WiFi hub as it's working fine in all other devices. The problem is that I can no longer see the wireless network adapter installed in the device manager settings. I've checked to see if it's a hidden icon but still nothing, I can only see the ethernet connection available there...I've tried uninstalling and reinstalling this one in the hope it might remember it should have the wireless adapter too but that didn't work either. Have tried all troubleshooting with no such luck...any help would be great thank you

 

[Ralston18]

Are you able to disable the laptop's current wireless adapter and then try a USB wireless adapter?

 

[abigailchandler]

Are you able to disable the laptop's current wireless adapter and then try a USB wireless adapter?

 

[abigailchandler]

How would I go about doing that? Sorry not great with technology, is that done by physically taking a part out or just disabling it within the device manager? Thank you

 

[Ralston18]

Disabling a network adapter:

https://www.windowscentral.com/how-enable-or-disable-wi-fi-and-ethernet-network-adapters-windows-10

If the above "how-to" link is not applicable, just modify the search criteria to look for links that do match.

Do not take your laptop apart. An external USB wireless adapter simply plugs in.

Ask friends and family. Someone may have a USB wireless adapter you can borrow and use to test.