Question Packet loss help?

[Mike2533]

I have been having packet loss issues for the last week and a half. I know that the issue is no tin my home network as ping plotter shows. I just need some ideas on what could possibly be causing this so I can present it to Spectrum? Any help would be appreciated. Thanks

https://imgur.com/gk0cfh0

View: https://imgur.com/gk0cfh0

https://imgur.com/3B3uCya

View: https://imgur.com/3B3uCya

 

[Mike2533]

Also, I am just now noticing my thread somehow changed from Networking back to CPU, so I apologize for that.