Packet loss on first hop in traceroute.

[MrGuessWho72]

Starting a little over a month ago I've had fairly bad lag with online gaming, specifically league of legends, making it unbearable at times and hardly noticeable other days. After searching for a solution I've found high packet loss in the first hop in any trace route whether it be comcast, google, or the games servers.

1: https://ibb.co/iMBGXk
2: https://ibb.co/ho8wXk

However, when I had a technician come to my house he detected no packet loss with my router. So I decided to ping my router directly and for some reason I got none as well.

3: https://ibb.co/mtR0sk
4: https://ibb.co/gNuLsk

I'm not entirely sure what too do since I've tried troubleshooting it on my own and with help. Do I just have a bad router? I can also provide more info if needed, thanks for any help.

 

[nigelivey]

First and foremost you need to tell us how you are connected. If it's wired then there is something very wrong, wireless can be a mix of issues. Is there anything else connected to your network whilst running these tests? Run the same test again with nothing else connected to the net and use just basic ping 10.0.0.1 -t from a command prompt and let it run for 10 minutes whilst gaming. In fact open multiple windows and ping your router, google dns (8.8.8.8) and also a website full address (www.google.com) Post results back.

 

[MrGuessWho72]

First and foremost you need to tell us how you are connected. If it's wired then there is something very wrong, wireless can be a mix of issues. Is there anything else connected to your network whilst running these tests? Run the same test again with nothing else connected to the net and use just basic ping 10.0.0.1 -t from a command prompt and let it run for 10 minutes whilst gaming. In fact open multiple windows and ping your router, google dns (8.8.8.8) and also a website full address (www.google.com) Post results back.

I have a wired connection, and I'm not doing anything else whilst running these tests. I opened 3 command prompts while gaming and tested if there was any packet loss from 10.0.0.1, 8.8.8.8, and www.comcast.net, but there was pretty much nothing. Which is weird because the "lag" was very clearly there while my ping/fps were stable. I only seem to find packet loss when I'm looking at the trace route with Pingplotter or WinMTR.

1: https://ibb.co/g4sq8Q
2: https://ibb.co/jz6iTQ
3: https://ibb.co/e26HoQ

 

[bill001g]

It could be some form of traffic limiter in the router. It is a common feature I see in commercial firewalls to prevent attacks against the cpu in the firewall Things like pingplotter send a lot of traffic in a very short amount of time when the latency is so low.

 

[MrGuessWho72]

It could be some form of traffic limiter in the router. It is a common feature I see in commercial firewalls to prevent attacks against the cpu in the firewall Things like pingplotter send a lot of traffic in a very short amount of time when the latency is so low.

This could be the reason I'm seeing packet loss in pingplotter and WinMTR? Or would it be the cause of the lag I'm experiencing and if so what can I do about it?

 

[bill001g]

Just the loss in pingplotter. Actual lag should show up on normal pings to intermediate nodes in the trace. All you can do is keep trying until you get lucky and see it....not that you can fix it if it is far into the network. Games unfortunately get lag because of lots of things, they will even say its network and it turns out it is some video setting delaying the clients ability to measure the traffic delay correctly.