[SOLVED] "Page Fault in Nonpaged Area" on nvlddmkm.sys ?

[pote2639a]

hi,

I just recently got the Gigabyte G5 laptop with RTX 4060 and for some reason sometimes windows just BSOD on me randomly, regardless of if I gaming or not though I can run any games just fine.

Here is my dump logs: https://1drv.ms/u/s!Anj6OM_faauclvtrMnNkZZrxDpGzUw?e=aWFhkF

BTW I already tried DDU and it's still the same.

Thank you in advance!

 

[johnbl]

download microsoft autoruns64.exe from here:
Autoruns for Windows - Sysinternals | Microsoft Learn
find the driver rtcore64.sys dated june 8 2020 and disable the driver load (uncheck checkbox)
reboot and retest.

bugcheck was cause by a stack overflow in the gpu graphics driver, assumption would be some overclock via rtcore64.sys.
Raw stack did not have any symbols that would help.

note: often I find this kind of problem is due to overclock or from some audio driver messing up the gpu driver. Other causes could be addons like nvidia shadow play.

I would remove the overclock driver, and test without it. if you bugcheck again, I would start disabling audio devices and any non required nvidia gpu extensions.
you can disable audio devices in control panel by disabling any audio device that does not have a speaker connected to it. Disable the nvidia sound support driver if you do not have a monitor that has speakers in it. (your nvidia sound driver is dated july 19 2022, the nvidia gpu driver is dated jan 17 2023) if you update the gpu driver also be sure to update the GPU sound support driver. If they are too far out of date they can cause a bugcheck.

you also have a lot of intel drivers you might want to run the intel driver update program from here:
https://www.intel.com/content/www/us/en/support/detect.html

 

[pote2639a]

download microsoft autoruns64.exe from here:
Autoruns for Windows - Sysinternals | Microsoft Learn
find the driver rtcore64.sys dated june 8 2020 and disable the driver load (uncheck checkbox)
reboot and retest.

bugcheck was cause by a stack overflow in the gpu graphics driver, assumption would be some overclock via rtcore64.sys.
Raw stack did not have any symbols that would help.

note: often I find this kind of problem is due to overclock or from some audio driver messing up the gpu driver. Other causes could be addons like nvidia shadow play.

I would remove the overclock driver, and test without it. if you bugcheck again, I would start disabling audio devices and any non required nvidia gpu extensions.
you can disable audio devices in control panel by disabling any audio device that does not have a speaker connected to it. Disable the nvidia sound support driver if you do not have a monitor that has speakers in it. (your nvidia sound driver is dated july 19 2022, the nvidia gpu driver is dated jan 17 2023) if you update the gpu driver also be sure to update the GPU sound support driver. If they are too far out of date they can cause a bugcheck.

you also have a lot of intel drivers you might want to run the intel driver update program from here:
https://www.intel.com/content/www/us/en/support/detect.html

Thank you for the guiding, I will try on uninstalling afterburner and update some intel driver and I will get back to you, thanks again!

 

[pote2639a]

snip

Yup it seems my laptop is stable now, it was the afterburner that's causing it.

Thanks again.