Parents need help

[Finkstar]

My parents laptop (Win8) , turns on for approximately 5 seconds , turns itself off then back on and comes up with http://youtu.be/tKUYv4hRKGo

I have no clue , I've tried everything I know to try , any help is appreciated

 

[gilbadon]

Go into the bios on boot (continually press F2 or DEL). Once in the bios, look for boot devices. If you see a hard drive in the line up, let me know. What is odd, is it looks like the computer recognizes the HDD but is not booting from it. You may want to restore bios to default settings and try to boot again.

 

[Chicano]

Try pressing F8 repeteadely (about once every 1 to 1.5 second)... and from the Safe Mode options list, select:
a) The Startup Repair; It may be available depending if the tools were installed on the hard disk...
b) Start in Safe Mode from which you can run System Restore.

If the Startup Repair tools were not installed on your hard disk, you will need a Windows installation disk.. If you don't have one, you may be able to download a Windows 8 ISO to create a installation disk from which you can run the Startup Repair to fix the bootloader. To read this information in full detail, click the link and next click on "Repair your computer"

The suggested download is a Windows 8 Enterprise evaluation ISO that should repair the Startup sector no matter if it's a different Windows 8 version to the one you have installed. You'll need to register before you can view the download link but you know it's a safe download and there is no commitment to purchase the download.

http://www.microsoft.com/en-us/evalcenter/evaluate-windows-8-1-enterprise

How to Boot into Safe Mode (F8) in Windows 8 & 8.1
http://www.mydigitallife.info/boot-safe-mode-f8-windows-8-8-1/