Question Particular Samsung Smart TV causing HDMI attached Laptop to BSOD

[rslansky]

I have an ACER Aspire 7 A715-72G-55EP laptop connected to
Samsung Smart TV UN46D6300
Every so often I get a Blue Screen of Death on the PC with stopcode: WHEA_UNCORRECTABLE_ERROR.
I have tried using 3 other different TVs and this doesn't happen. This would seem to indicate that something the TV is doing is crashing the computer through the HDMI interface.
I've tried using every available HDMI port on the TV. I've tried using a HDMI repeater between the PC and TV. It still happens. Drivers on the PC are up to date.
Is there anything else I can do before I end up having to replace the TV.
Any help or advise would be appreciated.

Rick

 

[helpstar]

update BIOS from the acer support homepage
update intel me firmware
update mobile gpu drivers


check laptop by:
memtest
dism commands

which resolution and refresh rate are you using with the TV?
uldate firmware of the TV
try different HDMI cable

 

[rslansky]

update BIOS from the acer support homepage
update intel me firmware
update mobile gpu drivers


check laptop by:
memtest
dism commands

which resolution and refresh rate are you using with the TV?
uldate firmware of the TV
try different HDMI cable

BIOS up to date
did memtest and dism checks on laptop
1080p 60Hz
TV firmware up to date
tried different HDMI cables

 

[helpstar]

I would think of a hardware fault of the laptop, not the TV. Might be coincidental, that no error came with other TVs

 

[rslansky]

I would think of a hardware fault of the laptop, not the TV. Might be coincidental, that no error came with other TVs

I ran it for days with the other TVs without a crash. Connected to my Samsung and crashed within 1/2 hour. This doesn't seem like a coincidence.
I am thinking this may be due to the latest TV FW update. Ver 001027. This is a recent (last few months) behaviour.
What I've read is that Samsung blocks FW downgrades or rollbacks.