partition format before use

[Nandeesh007]

I ran the below command thru cmd with admin privileges. But still the issue has not been solved. I cannot format the drive since i have stored important data.

C:\Windows\system32>chkdsk /f g:
The type of the file system is NTFS.
Unable to determine volume version and state. CHKDSK aborted.

In Disk Management:
Layout : Simple,
Type : Basic,
File System : RAW,
Status - Healthy (Active, Primarily Partition)

If I check the File System in Mini Tool Partition software, it shows NTFS.

Can anyone suggest what I can do to solve this issue?

Thanks!

 

[Boogieman_WD]

Hey there, Nandeesh007.

Sounds like the partition has been corrupted for some reason. What was the initial problem you had with the drive in order to for you to resort to "chkdsk"? Do you have any idea if it is software related or it's a problem with the HDD itself?
I'd recommend that you try the drive with a different computer, or at least with a different port and cable/s on yours. If you still have the same problem, I'd suggest that you give data recovery software a go. Here's a thread with a few options: http://www.tomshardware.co.uk/forum/id-1644496/lost-data-recovery.html. Other than that, you could try accessing the drive via Ubuntu Live USB, to see if it's properly recognized and if you can get to your files. If that doesn't work as well, you could go for a professional solution, such as a data recovery company.

Hope that helps. Please let me know how it goes.
Boogieman_WD

 

[Nandeesh007]

I suspect that it may be the problem in the HDD itself. But I am not sure.

 

[Boogieman_WD]

Well either way, the priority now is to recover your data and eventually figure out what has happened to the drive. Go ahead and try out the suggestions from my previous post.
You could try to check out just the SMART data of the drive with an HDD diagnostic program, just to get an idea of what might be wrong, but please do not run any of the tests. Note that the SMART data might not depict the situation properly.