[citation][nom]RockNRollz[/nom]Wow, I have to think sometimes that the people who comment on these are just life haters? Nothing satisfies you. Paypal was the biggest and still is the #1 way to pay online. Day after day I come to read comments on news, and 9/10 people are just haters toward it. I mean really, if you really hate eveything go live in a cave.[/citation]
Paypal is inherently biased toward the buyers. Anytime there's a dispute, they tend to side with the buyers almost universally, leaving the sellers on the line. Moreover, Paypal can, at will, freeze a user's account (and any funds in their account at the time) with zero obligation to explain in detail to the account holder why. Beyond just a "suspicious activity" general response. Even more, they can hold those funds for months upon months if they so choose, or even keep those funds permanently if they even suspect you're conducting fraudulent activities (which you may not even be doing). And not being an official financial institution like banks and credit lenders, Paypal is not subject to the laws that true financial institutions are--so that can essentially get away with virtually anything with zero oversight.
Paypal has an inherent interest in siding with the buyer. Because for resolutions where the buyer is sided with, the seller is still responsible to pay to paypal all of the associated transaction fees (even though the sale is reversed), and is left to reimburse the buyer for whatever the sale was for. So paypal still gets paid, and there's very little latitude for the seller to appeal (or even investigate) the process.
If you've ever been on the receiving end of an account locked for no legit reason, been subject to their arbitrary 21-day fund freeze if you're not a frequent enough seller, or been on the receiving end of a dispute resolution in favor of a lying buyer who said that their sealed shipment box didn't contain the item promised (which was my situation), you'd understand why so many people hate paypal. Because it's an awful, dishonest company.
For example, in a case where you shipped an item to a buyer, the buyer might file a dispute saying that the shipping box arrived to them sealed, but with nothing in it (where the buyer is lying). You, as the seller, can have a record and receipt and invoice that you got when you paid for the shipping showing the parcel's exact weight--say 5lbs, and give it to paypal, expecting the situation to be resolved in your favor. However, Paypal will STILL not consider that sufficient info to prove that you shipped the buyer the item, even though an "empty" box that the buyer claimed they got would not even weight one pound, and even though the shipped weight of the supposed item matches what the weight of the item should be. That's how terrible paypal is to deal with.