PC all of a sudden running slow after I accidentally knocked it while transporting it.

[Oliver_15]

Hi.

I am currently have problems with my PC when running games on high graphics, its a Decent PC and should be able to run games like Company of Heroes 2 on max settings. It has been doing this fine until recently after I dropped the box containing the pc, The game now lags on the highest settings, I have tried to resit my graphics card but to no avail. Does anybody have any idea what could be wrong?

processor cores are all running at a cool sub 45'

My specs:
Intel i5 4690k processor
MSI gtx 970 graphics card
8GB ram
Windows 7
MSI motherboard 970

 

[turkey3_scratch]

What are temperatures like? It could have knocked the CPU cooler out of place.

 

[minemarcius]

HDDs are really "scared" of any physical damage so you could try researching that further to see if that's the problem

 

[Metalauxilia]

As minemarcius said could be a hard drive issue you can get some disk utilities to run some tests to see if that is the issue.

 

[Oliver_15]

thanks for the advice, where Can I download this Software from?

 

[minemarcius]

This video might help understand some things about HHD damage: https://www.youtube.com/watch?v=TETQ_oCJgFI

 

[turkey3_scratch]

MSI Afterburner is good software for monitoring everything.

 

[Metalauxilia]

thanks for the advice, where Can I download this Software from?

Here is a Link to the HDtune utility it works fairly well http://www.hdtune.com

 

[sizzling]

Are you still seeing 8gb ram in the BIOS?

 

[Metalauxilia]

If that doesn't show any signs of issues with the hard drive try reseating the RAM and the Graphics card maybe something came loose.

 

[rcald2000]

@Oliver, I agree with turkey3_scratch. You most likely knocked the CPU cooler loose. Download the program below and tell us the CPU (and GPU) temp and utilization while it's idle in Windows, and while it's under load playing a game. After you report back the numbers, and if it's indeed the case, then you'll need to acquire a small tube of thermal paste, isopropyl alcohol, and one or two paper towels, to remove and re-apply paste, before reseating the CPU cooler.

http://filehippo.com/download_hwmonitor/

<click> Download latest version

Do not click free download.

 

[Metalauxilia]

@Oliver, I agree with turkey3_scratch. You most likely knocked the CPU cooler loose. Download the program below and tell us the CPU (and GPU) temp and utilization while it's idle in Windows, and while it's under load playing a game. After you report back the numbers, and if it's indeed the case, then you'll need to acquire a small tube of thermal paste, isopropyl alcohol, and one or two paper towels, to remove and re-apply paste, before reseating the CPU cooler.

http://filehippo.com/download_hwmonitor/

<click> Download latest version

Do not click free download.

He gave temps in the original post, but it couldn't hurt to check.

 

[rcald2000]

Ugh. So he did. I completely overlooked that "minor" detail. I'm not sure if damaged sectors on a hard drive could cause this issue. But it couldn't hurt to do a chkdsk /r on the volume. On a 500 GB volume, it'll take approximately 2 hours and 15 minutes.

<click> windows start button -> <type> cmd <hit enter> in "search programs and files"
Black DOS prompt should appear
<type> chkdsk /r <hit enter>
<type> 'y' <hit enter>
Reboot computer

! Once test begins, you only have a 10 second window to abort test by hitting any key. If you don't abort test then you are committed to completing it. It's probably best to do before going to bed, so that you're not waiting around for it to complete.

I also like @matalauxilia's idea bout reseating everything.

 

[Metalauxilia]

we have all done it plus he did not say if they were idle or under partial load. And its best to try everything that's free that you can before spending any money.

 

[Oliver_15]

I have tried to do this, chkdisk/r thing but it says 'access denied, insufficient privileges you have to invoke this utility running in elevated mode'. The software isnt picking anything up about the HDD it seems to be working fine, how do I check the Ram?

cheers

 

[Oliver_15]

Ohh and I am logged on as admin I might add

 

[Metalauxilia]

Did you try unplugging the computer and taking the RAM out and putting it back in? And same with the graphics card something might have gotten nocked loose

 

[rcald2000]

@Oliver,

start -> all programs -> accessories -> <right click> command prompt -> run as administrator

chkdsk /r <enter>

y <enter>

! I also still think that reseating RAM, and GPU is a good idea.

 

[turkey3_scratch]

Let's think of it logically. Loose RAM wouldn't cause a computer to run slowly. If it's loose, the computer just won't work. The data is either sent properly or not with RAM, there's no inbetween or way for it to slow down.

Same with the graphics card. It either works, or it doesn't. Nothing physically, besides temperatures, is going to slow it down. I noticed he has not yet used MSI Afterburner to monitor CPU of each core and GPU usage. until then, we won't know.